Hotel Villa Fontaine Tokyo-Ueno Okachimachi arvostelua

Majoituspaikan vastaus: この度は、ホテルヴィラフォンテーヌ東京上野御徒町店にご宿泊頂きまして誠にありがとうございます。 また、お忙しい中ご感想をお寄せいただき重ねてお礼申し上げます。 お部屋に関しましてご期待に沿う事ができなかったようで、大変心苦しく思います。 申し訳ございません。 全てのお客様からのご意見を真摯に受け止め、皆様にお喜びいただけるよう、様々な角度からのサービス向上に努めてまいります。 月並みな文章となり恐縮ではございますが、頂戴いたしましたご意見はホテル全体の課題とし、私ども管理職をはじめ、全従業員への共有と早急な改善策の立案と実行に努めて参りますので、何卒ご容赦賜りますようお願い申し上げます。 ホテルヴィラフォンテーヌ東京上野御徒町店 マネージャー

Majoituspaikan vastaus: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi. Thank you for posting a nice review. I am really glad to hear your opinion. I am going to share it with our staffs. We will be waiting for your next stay. Villa Fontaine Tokyo-Ueno Okachimachi. Manager

Majoituspaikan vastaus: Thank you very much for staying at Hotel Villa Fontaine Tokyo Ueno Okachimachi. We also appreciate you taking the time to provide us with your feedback. We are very sorry that we were unable to meet your expectations regarding the bed in your room. We sincerely listen to the feedback of all our guests and will strive to improve our service from various angles to ensure our customers' satisfaction. We apologize for any inconvenience caused by the limited number of laundry machines. We will continue to consider whether it is possible to install more washing machines. We apologize for the rather mundane nature of this comment, but we will consider your feedback as an issue for the entire hotel, share it with all employees, including management, and work to swiftly plan and implement improvements. We appreciate your understanding. Hotel Villa Fontaine Tokyo Ueno Okachimachi Manager

Majoituspaikan vastaus: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi. Thank you for posting a nice review. I am glad to hear it. Almost rooms are completed renovation last year. I wish you have comfortable stay. We are looking forward to seeing you again. Villa Fontaine Tokyo-Ueno Okachimachi. Manager

Majoituspaikan vastaus: Thank you very much for staying at Hotel Villa Fontaine Tokyo Ueno Okachimachi. We also appreciate you taking the time to leave us your feedback. We are very pleased to hear that you were satisfied with the room and location. We will share your feedback with our staff and will continue to work hard to provide you with guidance and service that will make your stay even more comfortable. We look forward to welcoming you back to our hotel if you are in the area again. Hotel Villa Fontaine Ueno Okachimachi Manager

Majoituspaikan vastaus: Thank you for staying at Villa Fontaine Tokyo-Ueno Okachimachi. Thank you for posting a nice review. I am humbled by your kind word about our staffs. I am going to share your review with staffs. We will be waiting for your next stay. Villa Fontaine Tokyo-Ueno Okachimachi. Manager