Majoituspaikan vastaus: Thank you very much for staying with us and for sharing your thoughtful feedback.We’re glad to hear that you found our location convenient for visiting Tokyo Tower and other attractions, and that you appreciated the cleanliness and service.We’re happy you enjoyed the complimentary drink bar floor and the small rooftop garden.We understand that the room felt a bit compact, and we appreciate your comment. It’s great to know you were able to relax in the bathtub.We hope to welcome you again on your next visit to Tokyo!Sincerely,Front Office Manager
Vieraskäyttäjä
Superior, 1 queen-size-vuode
Majoittunut 8.2025
Matkustus ystävien kanssa
5 arvostelu
9.0/10
Mahtava
Lähetetty 10.9.2025
地理位置好 挺安靜的,一個人住剛好兩個人就會略顯擁擠
Käännä
Majoituspaikan vastaus: hank you very much for choosing The Celestine Tokyo Shiba We are delighted that you had a memorable stay at The Celestine Tokyo Shiba. We truly would like to welcome you again with better service. Sincerely Front Office Manager
Majoituspaikan vastaus: Firstly, thank you very much for staying at Hotel the Celestine Tokyo Shiba and for taking the time to share your feedback.We are delighted to hear that you appreciated our convenient location and the service provided by our staff. Our hotel is well-connected, with access to four to five metro lines nearby, yet it is situated in a quiet neighborhood, allowing for a peaceful and relaxing stay without the disturbance of city noise.Our team is committed to delivering excellence in hospitality, and it is truly rewarding to know that you left with a positive impression.Our staff takes great pride in consistently providing exceptional experiences to our guests.Once again, thank you for taking the time to review your recent stay with us.We hope to have the pleasure of welcoming you back to Hotel The Celestine Tokyo Shiba in the near future.Sincerely,Front Office Manager
Majoituspaikan vastaus: Thank you very much for your continued patronage of Hotel The Celestine Tokyo Shiba. We would also like to thank you for sharing your feedback about your stay. Your kind words, "The service was excellent, and the front desk staff were patient and kind," encourage us every day. Once again, this reminds us to be more considerate and welcome each and every guest with care. There are several JR and subway stations nearby, so access is convenient. We look forward to seeing you again soon. Thank you very much.Sincerely, Front Office Manager
Vieraskäyttäjä
Standard, 1 queen-size-vuode
Majoittunut 5.2025
Matkustus ystävien kanssa
5 arvostelu
9.0/10
Mahtava
Lähetetty 2.9.2025
Huone on liian pieni. Hotellin vastaanotto on suhteellisen hyvä, mutta sisäänkirjautumisaikataulu on hyvin epäsäännöllinen.
Alkuperäinen tekstiGooglen kääntämä
Majoituspaikan vastaus: Kiitos paljon, että majoittuit Celestine Tokyo Shibassa. Olemme erittäin pahoillamme kuullessamme, että huone ei vastannut odotuksiasi. Kuten ehkä tiedät, japanilaistyyliset huoneet eivät ole yhtä suuria kuin länsimaiset standardit. Seuraavalla vierailullasi suosittelemme eri huonetyyppiä. Pyydämme, että annat meille toisen mahdollisuuden palvella sinua. Ystävällisin terveisin, vastaanottopäällikkö
Majoituspaikan vastaus: Thank you very much for staying with us and providing feedback about your recent stay. We are very happy to hear your kind words about the breakfast.On the other hand, it is disappointing to hear that the room cleaning service did not meet your expectations. Please accept our sincere apologies for your experience and rest assured that we have followed up with the room cleaning service to ensure such shortfalls in service do not occur again in the future. Once again, we appreciate your valuable feedback and we hope to have the chance to welcome you back.Sincerely,Front Office Manager
Vieraskäyttäjä
Standard, 1 queen-size-vuode
Majoittunut 5.2025
Pariskunta
5 arvostelu
10/10
Ylivertainen
Lähetetty 1.9.2025
離地鐵站略遠,其他沒有什麼可挑剔的
Käännä
Majoituspaikan vastaus: Thank you very much for staying at Hotel The Celestine Tokyo Shiba and for sharing your feedback about your recent visit.We’re delighted to hear that you found the room satisfactory and comfortable.However, we’re sorry to learn that our location did not fully meet your expectations.While we may not be situated in the heart of downtown Tokyo, we are conveniently surrounded by five subway lines, offering easy access to many parts of the city.Should you choose to stay with us again, we would be more than happy to provide detailed transportation guidance to help you navigate the area more smoothly.Once again, thank you for your valuable feedback and for choosing to stay with us.We hope to have the opportunity to welcome you back in the future.Sincerely,Front Office Manager
Majoituspaikan vastaus: Thank you very much for choosing to stay with us and for taking the time to share your kind feedback.We are delighted to hear that you were satisfied with our location, surrounded by major corporate headquarters such as NEC and Sumitomo Mitsui Banking Corporation. It’s wonderful to know that our front desk staff’s fluent and clear English communication made a positive impression, and that you found your room comfortable and enjoyable.Your comments are truly appreciated and serve as great encouragement to our team. We will continue striving to provide a welcoming and pleasant experience for all our guests.We look forward to welcoming you back in the near future.Warm regards,Hotel The CelestineFront Office Manager
Vieraskäyttäjä
Superior, 2 vuodetta
Majoittunut 6.2025
Perhe
3 arvostelu
10/10
Ylivertainen
Lähetetty 25.8.2025
酒店環境不錯,讓人感覺很舒服
Käännä
Majoituspaikan vastaus: Thank you for taking the time to write a review. We really appreciate customer feedback.We are delighted that you had a memorable stay at The Celestine Tokyo Shiba.We are very much looking forward to welcoming you back on your future travels to Tokyo. Hotel The Celestine Tokyo ShibaFront Office Manager
Love love this hotel. All the staffs are v friendly always.
Käännä
Majoituspaikan vastaus: Thank you so much for your kind words and for choosing Hotel The Celestine Tokyo Shiba.We’re truly delighted to hear that you love our hotel and found our staff to be consistently friendly. Your warm feedback means a lot to us and encourages our team to continue providing heartfelt hospitality.We look forward to welcoming you back again soon!Hotel The Celestine Tokyo ShibaFront Office Manager
Majoituspaikan vastaus: Thank you for staying at Hotel The Celestine Tokyo Shiba. Thank you for giving us a perfect score in every aspect.We are glad that you were satisfied with the room, breakfast, and access.We hope you will use Hotel The Celestine Tokyo Shiba again when you visit Tokyo.Front Office Manager