Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.1
Mukavuudet4.1
Palvelu4.1
Puhtaus4.2
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(35)
Positiiviset arviot(30)
Arvostelut valokuvien/videon kera(4)
Kielteisiä arvosteluja(5)
Sk218
Japanilaistyylinen huone Lin
Majoittunut 8. 2024
Yksin matkustavat
97 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.9.2024
Nice and big room! Will come again for sure
Käännä
Majoituspaikan vastaus: Thank you for your wonderful review!We are thrilled to hear you enjoyed your stay in our spacious room. We look forward to welcoming you back again soon.
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 7. 2024
Perhe
8 arvostelu
3.5/5
Lähetetty 19.8.2024
房間比較小,而且限定死就2人住,明明下單顯示可以加床的,去到前台就是不允許。被迫開多一間房。
Käännä
Majoituspaikan vastaus: Thank you very much for choosing our hotel and for providing valuable feedback about your stay.We sincerely apologize for the inconvenience you experienced due to discrepancies in the information about the possibility of adding extra beds. We are deeply sorry for this oversight. We assure you that we will immediately investigate this issue and implement preventive measures to avoid similar situations in the future.Thank you once again for your feedback, which is invaluable in helping us improve our services. We are committed to providing the best possible experience for our guests.
Majoituspaikan vastaus: Thank you for choosing our hotel and for sharing your valuable feedback.We sincerely apologize for the unpleasant odor from the bathroom that affected your stay. We are immediately reviewing improvement measures and will strive to prevent such issues from happening again. Additionally, we are committed to ensuring that guests traveling with children experience a comfortable stay with prompt service.We are dedicated to continually improving our service and hope to have the opportunity to welcome you back in the future.
They were so kind, supportive for everything!
Kenji at reception was really kind.
Breakfast has some vegies, cheese, fruits. It was small but really cozy. Want to visit here again ☺️
Käännä
흑마이힝
Standard kahden hengen huone
Majoittunut 1. 2024
Liikematkustajat
30 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.2.2024
객실도 깨끗하고 친절한 직원 분들이 좋았습니다! 추후 다시 이용하고 싶을 정도입니다. 또 갈 수 있기를 바래요!!!!
Käännä
Majoituspaikan vastaus: Thank you very much for staying with us, and for taking the time to leave such a warm review!We are very pleased to hear that you were satisfied with the service of our staff. We will continue to focus on creating a clean environment and providing courteous hospitality to ensure our guests' happiness.All the staff here eagerly await your next visit. Should you have any requests or special preferences, please do not hesitate to contact us at any time.Thank you again, and we look forward to welcoming you back in the near future.
Overall pleasant stay. Hotel room slightly small but comfortable. Staff are very friendly.
Käännä
Nana
Majoittunut 12. 2021
Muu
5.0/5
Ylivertainen
Lähetetty 28.1.2022
Cool place
It’s a great place i always go when I am stressed and want to relax. Great services very helpful and friendly staffs and just a place that feels like home away from home
Käännä
Donald
Majoittunut 7. 2022
Muu
5.0/5
Ylivertainen
Lähetetty 14.8.2022
Always a nice stay
We stay here a couple of times a year and it is always a nice stay. Staff are very friendly and attentive. It’s a great location for us with short walks to places we like to go and easily accessible transportation when required.
Käännä
Verified traveler
Majoittunut 10. 2023
Muu
2.0/5
Lähetetty 13.11.2023
Too expensive for what you get
The hotel has a nice lobby and restaurant; but our room (patio room) was poorly maintained. Small, cramped with furniture, high steps to go to the bathroom and shower area and a lot of dry walls splitting areas, as if they tried to build a room there but didn’t work well. The room was dirty, sticky hairdryer, splashes on dry walls in the bathroom, and sticky smears on bedroom sink area. The walls in bathrooms and showers had stains, scratches and cracks (dry wall cracks). Horrible functionality, no hooks to hang towels by the bathroom sink, so we left towels sitting on the small sink counter. When we came in the fridge wasn’t working, we had to figure it out how to turn it on. The AC doesn’t have any instruction in English and the translator did not work well, so an information sheet on how to use the AC in English would be helpful. Breakfast was average, we had better ones from other hotels. Service was odd, we would be waiting in line and people would cut in front of us and the front desk clerks wouldn’t say anything, but once they were done with a customer they wouldn’t even recognize we were there waiting. We were confused several times. The room didn’t have any lotion, they had some small facial serums but no body lotions, and they offered two sets of robes per person, one silky, waste of space and we would had preferred the sleeping gowns like in other hotels. Overall expensive, dirty, cramped room
Käännä
Vincent
Majoittunut 8. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 17.9.2023
Incredible. No seriously, INCREDIBLE.
My wife and I visited Japan for our honeymoon for two weeks and couldn’t be more impressed with this hotel and its staff. Atiro and Nao were incredibly helpful and friendly. The food in the restaurant was amazing and the bartender made some of the best cocktails I’ve ever tasted. I can’t recommend this place enough. We loved it so much we booked several more nights. I’m not being hyperbolic, this establishment is one of a kind.
Käännä
Majoituspaikan vastaus: Dear Vincent sanThank you very much for staying with us.And much appreciate for your special good comment!How was your stay in Japan?Please come back when you visit japan again. we will keep up to improve our service quality.We looking forward to see you again at Roppongi Hotel S.Best regardsArito Yamanaka