Hotel was further from Hamamatsucho station than expected. It was closer to Daimon station to be honest. As this hotel is a chain, it was similar to it's sister hotels, so if you've stayed at a Sotetsu hotel before, expect the same. Usually I don't have much to complain about Sotetsu hotels, but this one, my only comment was that the number of laundry machines or the number of floors with laundry facilities was not enough. Often the laundry machines we being used. I ended up needing to set my alarm for 5am to go do my laundry and when done, someone was already waiting in line for me to get my laundry out.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for staying with us and for taking the time to share your detailed feedback.We’re glad to hear that you found our location convenient to Daimon Station and that the consistency of our Sotetsu Fresa Inn brand met your expectations.We sincerely apologize for the inconvenience you experienced with the laundry facilities. We understand how important such amenities are, especially for long-term or business travelers. Your comment regarding the limited number of machines and high demand is greatly appreciated, and we will take it into consideration as we look to improve guest convenience in the future.Despite this, we hope to have the opportunity to welcome you back and provide a more comfortable stay.Best Regards,Sotetsu Fresa Inn Hamamatsucho-DaimonFront Desk
Wanda I
tupakointihuone(parivuode)
Majoittunut 6. 2025
Pariskunta
1 arvostelu
10/10
Ylivertainen
Lähetetty 17.8.2025
This hotel is near the Daimon station and Skytree Tokyo so it was really easy to move around on foot and via the subway. The hotels breakfast is a variety breakfast which is a plus for those long days out sightseeing. They also have amenities in the lobby at no extra cost including pajamas and toiletries. They also have a currency exchange machine in the lobby which is a plus! Don’t expect the rooms to be big, after all you will spend most of your day out, they are small but clean and the water is purified so you can drink it which is an added bonus. Our room had a great view of the city lights. For the cost we paid I’d say you get a lot for your buck!
Käännä
Majoituspaikan vastaus: Thank you very much for choosing to stay with us and for taking the time to share such a thoughtful review.We were delighted to hear that you found our location convenient for getting around Tokyo, and that you enjoyed our breakfast variety and complimentary amenities such as pajamas and toiletries. It’s also great to know the currency exchange machine was helpful during your stay.While our rooms may be compact, we were glad that you found them clean and appreciated the purified drinking water and the beautiful city night view from your room. Your comment that you received great value for the price means a lot to us.We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Tokyo.Warm regards,Sotetsu Fresa Inn Hamamatsu-cho Daimon Front Desk
It is located around 10 min walking distance from the subway. Not super close, but managable.
The hotel is very clean, also the room.
There is close to 0 service, because its very crowded with too many people checking in or out, so I chosse to do self-check in.
Not much facilities, just a bed, and shower. But price wise is very good.
Overall, its a good choice
Käännä
Majoituspaikan vastaus: Thank you very much for staying at Sotetsu Fresa Inn Hamamatsucho Daimon.We are very pleased that you were satisfied with the cleanliness of the hotel and your room.However, we apologize for not being able to assist you during check-in.We look forward to seeing you again at our hotel the next time you visit Tokyo.Sotetsu Fresa Inn Hamamatsucho Daimon Front Desk Nagashima
Victoriia
tupakointihuone(parivuode)
Majoittunut 7. 2025
Pariskunta
1 arvostelu
9.5/10
Mahtava
Lähetetty 6.8.2025
Спасибо за комфортное проживание! Нам понравилось всё. Персоналу отдельное спасибо, очень внимательный и заботливый!
Сняла одну звезду за чистоту кондиционера, весь в пыли внутри:(
Käännä
Majoituspaikan vastaus: Благодарим вас за то, что вы остановились в отеле Sotesu Fresa Hotel Hamamatsucho Daimon. Мы очень рады, что персонал нашего отеля смог сделать ваше пребывание комфортным. Однако мы приносим свои извинения за недостаточную чистоту кондиционера.В будущем мы постараемся быть более внимательными к этому вопросу.Будем рады видеть вас снова при следующем посещении Токио.С уважением,Начальник службы приема и размещения отеля Sotetsu Fresa Hamamatsucho Daimon Нагасима