Pictures on the site do not match room appearance. Front desk kind and polite but need to work on providing customer with support and alternative solutions. For example, check room with customer if there is a smell or cleanliness concern, offer air purifier, offer to re clean room , or offer a food drink voucher, etc.
In pictures provided hair was not my own and there when we enter the room; bathroom need some type of drain deodorant and fan did not work. More than gently worn.
Otherwise, good room amenities and good location.