Hermitage Nishi Shinjuku

Unfortunately this is the worst place we have ever booked- it was very small, too small to put bags on 'bedroom' floor. Unsuitable for three, let alone the six people it suggests On the third floor with twisty, narrow stairs and no lift- difficult with baggage. The apartment was hot and stuffy with warning signs everywhere about the police being called if you are noisy and yet the walls were so thin we could hear the neighbours. Strongly recommend viewing in person before booking, we chose to forfeit our booking and not stay here despite understanding we would not get a refund