Majoituspaikan vastaus: 고객님의 소중한 후기 진심으로 감사드립니다. 편안하게 쉬어가셨다니 저희도 매우 기쁘게 생각합니다. 화장실 공간이 조금 협소하셨던 점은 불편을 끼쳐 드려 죄송합니다. 해당 사항은 내부적으로도 검토하여 보다 쾌적한 환경을 제공해 드릴 수 있도록 노력하겠습니다.저희 숙소의 위치와 교통 편의성을 높게 평가해 주셔서 감사합니다. 고객님의 말씀은 저희에게 큰 힘이 됩니다. 다음 방문에도 더욱 만족하실 수 있도록 최선을 다하겠습니다. 감사합니다!
Vieraskäyttäjä
Japanilaistyylinen Twin-huone ilman näköalaa
Majoittunut 6. 2025
Pariskunta
6 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 17.7.2025
Rooftop open space is the biggest reason for my booking and it did serve us well! Excellent river view and brings that massive sky tree right in front of your eye. Now the bad, the room smells when I first walked in. Opening up the window to ventilate did helped a little. Hotel will only clean your room after your 3rd night which is fair to keep their cost down, but they’ve missed one towel change to my room. I still recommend this hotel as that rooftop is so good to enjoy
Käännä
Majoituspaikan vastaus: Thank you very much for choosing our hotel and for taking the time to share your feedback.
We are delighted to hear that you enjoyed our rooftop open space and the beautiful view of the river and Tokyo Skytree. It’s one of our most popular features, and we’re glad it made your stay more memorable.
On the other hand, we sincerely apologize for the unpleasant smell in your room upon arrival and for the missed towel change. Your comments have been shared with our housekeeping team to ensure this does not happen again. We truly appreciate your understanding regarding our cleaning policy for longer stays.
Despite the inconveniences, we are grateful for your recommendation and hope to have the pleasure of welcoming you back in the future.
KIRANA KASEMJIRACHOK
Japanilaistyylinen Twin-huone ilman näköalaa
Majoittunut 5. 2025
Matkustus ystävien kanssa
1 arvostelu
10/10
Ylivertainen
Lähetetty 16.7.2025
Nice view , good location
Käännä
Majoituspaikan vastaus: Thank you very much for staying with us, and for taking the time to write this fantastic review!We are delighted to hear you found the hotel location convenient! We are always trying to provide the best service to our dear guests, and it was a great pleasure to have you here with us!We truly hope to welcome you again in the future, and we promise we will do our best to make your next visit a fantastic one!
메인 역에서 가깝고, 이동도 편리합니다. 다만 방이 많이 작아 덩치나 체격이 크신분들은 조금 불편할 수도 있을것 같습니다.
Käännä
Majoituspaikan vastaus: 안녕하세요, 이번 여행에서 저희 호텔을 선택해 주셔서 감사합니다. 토지 면적이 작은 관계로 객실이 다소 협소한 점, 저희가 개선하기 어려워 정말 죄송합니다. 그 외에도 최상의 서비스와 시설을 제공하기 위해 최선을 다하고 있으며, 저희 청결 서비스에 만족해 주셔서 감사합니다. 저희 호텔은 도영 아사쿠사선 A** 출구 바로 옆에 위치해 있으며, 나리타 공항이나 하네다 공항으로 가시려면 환승 없이 도착하실 수 있습니다. 또한, 2정거장만 지하철을 타면 스카이트리까지 갈 수 있으며, 그 안에는 다양한 상점과 레스토랑이 있습니다. 저희 12층 전망대에서는 스미다강과 스카이트리의 경치를 보실 수 있으며, 낮이나 밤에 보이는 풍경 모두 정말 추천드립니다! 다시 한 번 숙박해 주셔서 감사드리며, 또 뵐 기회가 있기를 바랍니다.
Very small room and luggage hardly can be opened. Cannot store luggage after check out at 11am where our flight was at 5.30pm
Käännä
Majoituspaikan vastaus: Thank you very much for staying with us, and for taking the time to write this review.Our hotel location is convenient. We are always trying to provide the best service to our dear guests, and it was a great pleasure to have you here with us!We apologize for the inconvenience caused to you because our room is quite mini. We do not have space for luggage, so we apologize that we cannot store your luggage after check-out. However, we do provide luggage delivery service, and we have prepared a map of nearby luggage storage for use.In addition, we have a terrace on the rooftop of our hotel. The night view of the Sky Tree and Sumida River is very beautiful. we hope you will like it.We truly hope to welcome you again in the future, and we promise we will do our best to make your next visit a fantastic one!