Mitsui Garden Hotel Ginza-Gochome arvostelua

Majoituspaikan vastaus: Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.Front Office Manager

Majoituspaikan vastaus: Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your previous stay.We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. We are also truly delighted to learn that you are satisfied with our staff's services. We are continuing to refine our services and skills. Your compliment encourages our high motivation to seeking best services.Also, we hope that you enjoyed the public large bath, located on the second floor, complimentary and exclusive for hotel guests only. The bath is not only a place to clean our body, but also to restore our energy for the next day.Your feedback is valuable as it is one of the best ways for us to understand how we can enhance our guest's experience in the future. We look forward to welcoming you at Mitsui Garden Hotel Ginza-gochome again soon.Front Office Manager

Majoituspaikan vastaus: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are truly sorry for this inconvenience to reply you in English.We are delighted that you found our location excellent.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.Front Office Manager

Majoituspaikan vastaus: Thank you for choosing Mitsui Garden Hotel Ginza-gochome for your stay. We are truly sorry for this inconvenience to reply you in English.We’re thrilled to hear that you had a satisfying experience with us. Our team is committed to providing a comfortable and enjoyable stay for every guest,and we’re pleased to know that we met your expectations.We hope your time at our hotel was memorable and look forward to the pleasure of welcoming you back in the future. Should you have any special requests or needs for your next visit, please feel free to let us know.Front Office Manager

Majoituspaikan vastaus: Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are truly sorry for this inconvenience to reply you in English.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.Front Office Manager

Majoituspaikan vastaus: Thank you for your exceptional feedback and kind recommendation.We are truly sorry for this inconvenience to reply you in English.We are delighted to hear about your positive experience at Mitsui Garden Hotel Ginza -gochome. It’s wonderful to know that our services and facilities met your expectations.We look forward to welcoming you back soon and ensuring another memorable stay. If there’s anything specific you’d like during your next visit, please feel free to let us know.Front Office Manager

Majoituspaikan vastaus: Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are glad to know that you are satisfied with the room’s cleanliness, and the aroma at the lobby as well. Our staff work hard to make our guests’ stay pleasant.The pillow, which was jointly developed with the well-established, Tokyo-based bedding maker Lofty, prevents bunching by dividing the pillow into five units. Guests can find their preferred pillow type by choosing between soft and firm layers, and higher or lower side units. We greatly appreciate your kind words about our dinner service. It’s fantastic to hear that you enjoyed your dining experience with us. Our team takes pride in delivering high-quality meals and exceptional service, and your positive feedback is a wonderful affirmation of their hard work. We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. At last but not least, we are also truly delighted to learn that you are satisfied with our staff's services. We are continuing to refine our services and skills. Your compliment encourages our high motivation to seeking best services.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Ginza-gochome again soon.Front Office Manager

Majoituspaikan vastaus: Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are glad to know that you are satisfied with the room’s cleanliness, and our amenities. Our staff work hard to make our guests’ stay pleasant.As you mentioned, our hotel is located in a very central area and that makes it easy to get around Tokyo. We are also surrounded by nice restaurants, cafes and bars worth trying.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Ginza-gochome again soon.Front Office Manager

Majoituspaikan vastaus: We are truly sorry for this inconvenience to reply you in English.Thank you for taking the time to share your recent experience with us. We deeply value all feedback, whether positive or critical, as it helps us continuously evaluate and improve the services we offer.We're sincerely sorry to hear that your stay did not meet your expectations and that several aspects of your experience were disappointing. We understand how frustrating it must have been to find the washing machines constantly occupied. While we currently have two machines available, we recognize that during peak times, this can be insufficient. We are actively reviewing our laundry facilities to determine how we can better meet guest demand—whether by adding another unit.We’re also concerned by your comments about the public areas being littered and the overall environment not feeling clean or welcoming. Cleanliness and comfort are among our top priorities, and it’s clear we fell short in this regard during your stay. We have already taken steps to reinforce cleaning schedules and are working closely with our housekeeping team to ensure that public spaces remain tidy and inviting at all times.We regret that your experience did not reflect the standard we aim to uphold.Thank you again for your feedback, and we hope you’ll consider giving us another chance in the future to provide the quality of experience that all our guests deserve.Front Office Manager