Staff were super friendly, went out of their way to try help me book tickets when I couldn't, enjoyed the onsen, clean and tidy
The room was small but ok for single
Cleaning was excellent daily
7/11 out front and a 10 min walk to everything including shinjuku station
Käännä
Gerard
Puolikahden hengen huone
Majoittunut 6. 2025
Perhe
3 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 22.7.2025
It's a nice place, the breakfast is very good, but the rooms are way too small.
Käännä
Vieraskäyttäjä
[2 Single Beds] Comfort Twin Room, Non Smoking, City View
Majoittunut 5. 2025
Perhe
2 arvostelu
7.5/10
Lähetetty 1.7.2025
離地鐵站有點遠,價格有點貴,櫃檯人員没聯繫好餐廳。
Käännä
Chi Fung Edwin
Twin-huone
Majoittunut 5. 2025
Yksin matkustava
4 arvostelu
9.0/10
Mahtava
Lähetetty 16.6.2025
很好的體驗
Käännä
Catherine Ann Downie
Puolikahden hengen huone
Majoittunut 4. 2025
Pariskunta
1 arvostelu
10/10
Ylivertainen
Lähetetty 9.6.2025
I absolutely *loved* our stay here. From the rooftop onsen, with a fabulous views across Tokyo, to the lovely little extras (like the free ice-cream after the onsen, and 10pm treats). The entrance and lobby are just beautiful, a calm oasis after the madness of Tokyo.
The location is perfect - far enough away from the busiest streets to be quiet at night, but close enough to be in the thick of things. Our road had a wonderful izakaya, a fantastic ramen place, and a gem of a breakfast cafe on it, as well as the obligatory 7-elevens, and was very close to the Shinjuku Gyoen National Gardens.
Our room was tiny, but we knew this making the booking - I would advise paying close attention to the room size, so that you know what you're getting when you make the booking. There are much larger rooms available, for a higher price. The difference in room size could make a big difference to your stay, if you have a lot of luggage (which we didn't).
I will absolutely stay here again, next time I'm in Tokyo.
Käännä
Judy
[2 Single Beds] Comfort Twin Room, Non Smoking
Majoittunut 4. 2025
Matkustus ystävien kanssa
2 arvostelu
10/10
Ylivertainen
Lähetetty 31.5.2025
Beautiful hotel. Great location in Shinjuku.
Käännä
LuiChristine
Puolikahden hengen huone
Majoittunut 4. 2025
Pariskunta
1 arvostelu
7.5/10
Lähetetty 11.5.2025
Here's a short review:
"Our stay at Hotel Onsen Yuen Shinjuku was a mixed bag. On the downside, the room was compact with limited luggage space and not enough clothing racks. The fridge in our room (704) didn't cool well, and amenities like facial wash and makeup remover were only available in the public onsen area. Towels were limited to onsen use only. The blinds were a bit tricky to navigate, and the pillows lacked support. We also weren't informed about complimentary night snacks during check-in.
On the plus side, the onsen pool view was stunning and super relaxing after a long day of walking. Enjoying ice cream while taking in Tokyo's skyline was a lovely touch. The staff were helpful, bringing our luggage to the room even when we arrived late. Overall, despite some drawbacks, we had a wonderful stay and appreciated the unique onsen experience 🙏"
Käännä
Vieraskäyttäjä
Twin-huone
Majoittunut 3. 2025
Pariskunta
2 arvostelu
9.5/10
Mahtava
Lähetetty 1.5.2025
Loved our stay here, very nice hotel and felt very tranquil compared to the hustle and bustle of Tokyo. Enjoyed the onsen. Only feedback would be to make the overall temperature slightly cooler as it got quite humid and hot at night!