1.Check-in was via tab located at the front counter, just need to follow the instructions and will easily get the door pin code. However we had problems previously as the pin number was locked, probably because we have entered the pin before 3 pm check-in time. So I had to call the hotline provided and explained my problem. Luckily the staff who picked up the phone understand English so he gave us a new number.
2.We got a unit with 2 rooms, just enough for my small family. Beds are comfortable, no heater but air conditioning with heater function.
3.Kitchen is functional and all equipments are present.
4.Washing machine is provided but no dryer, it's okay for us.
5.Shower ventilation fan was way too loud comparing to the one at the toilet,, kids are worried about the noise on their head. Please please fix it urgently at all units.
6.Location is okay, there's a famous Halal restaurant nearby about 8 minutes walk called Halal Sakura an Uzbekistan owned.
7.Supermarkets are along the way to the apartment. Food supplies are easy to get.
8.If you are coming from Uguisudani station, kindly exit at North entrance of the station as it is more convenient than the other side.
9.There's one Don quijote store and a kebab (not sure if halal) near Uguisudani North entrance.
Overall it is a great accommodation with an affordable price. Towels, linens, soap and shampoo are comfortable and sufficient. Thanks for a great management. A slight improvement will make it even better.
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Käännä
Vieraskäyttäjä
Perhesviitti
Majoittunut 1. 2025
Matkusta ystävien kanssa
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.1.2025
친구끼리 가기에 좋음
Käännä
Majoituspaikan vastaus: 친구들과 함께 가기 좋은 곳이라고 해주셔서 감사합니다! 그런 의견을 듣게 되어 기쁩니다. 다음에도 친구들과 함께 편안하게 지내실 수 있도록 더 좋은 서비스를 제공할 수 있도록 노력하겠습니다.
Большая и чистая квартира. Было всё, что нужно для проживания. Особенно порадовали, холодильник и стиральная машина!!!
Заселение было самостоятельным, проблем не вызвало.
Käännä
Majoituspaikan vastaus: Большое спасибо за то, что остановились у нас.Для нас большая честь, что вы высоко оценили наш холодильник, стиральную машину и размер вашей комнаты во время вашего пребывания.Мы будем продолжать делать все возможное, чтобы помочь вам сделать ваше пребывание незабываемым.Мы надеемся, что вы продолжите пользоваться нашим отелем в будущем.Мы будем рады приветствовать вас снова.
예약은한 상태고 취소는안돼 청결상태 후기들이 너무안좋아 많이걱정하고 있었어요... 금액손해보면서 다른데 예약해야할정도로 너무 후기가 최악이라 ...근데 막상가보니 바닥에 약간의 먼지만 있을뿐... 에어컨상태도 의외로 괜찮았고... 5박을하는동안 크게 불편함없이 지냈습니다. 그리고 제가 3박따로 2박따로 예약을했었는데... 요구사항돼고 같은 객실로 정해주셨고 서비스는 만족했습니다. 체크인할때 무인으로할때 약간 당황했을뿐 지내는동안 불편함없지 잘 지내도 퇴실했습니다.
Käännä
Majoituspaikan vastaus: 이번에 숙박해 주셔서 대단히 감사합니다.숙박시에는 직원의 대응 등을 칭찬해 주셔서 대단히 영광입니다.예약 변경에 대해서는 더욱 유연성을 낳을 수 있도록 사내에서도 논의를 거듭하고 있습니다.앞으로도 고객의 추억에 남는 체류를 도울 수 있도록 최선을 다할 것입니다.앞으로도 꼭 저희 호텔을 이용해 주시면 감사하겠습니다.고객님의 다시 오시기를 기다리고 있습니다.
The hotel staff cannot speak English. Very very bad customer service. Please avoid at any cost. There are better options rather than this hotel.
Käännä
Majoituspaikan vastaus: Thank you very much for staying with us.We sincerely apologize for any inconvenience caused by the inadequate response of our staff during your stay.We will make sure that your comments are known throughout the hotel, and we will make improvements to provide attentive service.We will continue to improve our facilities and services based on your feedback, and we look forward to your continued patronage.
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Petr
Perhesviitti
Majoittunut 1. 2024
Matkusta ystävien kanssa
23 arvostelu
3.7/5
Lähetetty 11.1.2024
Location good
Käännä
Majoituspaikan vastaus: Thank you very much for staying with us.We are honored that you praised our location for your stay.We will continue to do our best to help make your stay with us a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.