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James Doble
Standard Kaksoset Lisävuoteella
Majoittunut 3. 2025
Perhe
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 27.4.2025
Having recently stayed at the karaksa hotel TOKYO STATION, I can offer a first-hand review of my experience.
Location, Location, Location: The standout feature of this hotel is undoubtedly its exceptional location. It's literally just across the road from Tokyo Station, making it incredibly convenient for anyone arriving or departing by train, including the Shinkansen. This proximity also provides easy access to the vast Tokyo Metro network, making exploring the city a breeze. I also appreciated the numerous shops and restaurants in the immediate vicinity and within the underground malls connected to the station. Even with luggage, the walk from the station was short and manageable.
Room Comfort and Cleanliness: My room, a standard twin, was compact but efficiently designed. While not spacious, it was certainly adequate for two people and our luggage. I found it to be immaculately clean, which is always a top priority for me. The beds were comfortable, and I appreciated the inclusion of a universal adapter and USB-C charging ports by the bedside. The bathroom, while also on the smaller side, was modern and well-maintained, with a separate shower area which was a plus.
Service and Staff: The staff were consistently friendly and helpful. From check-in to any inquiries I had, they were always polite and willing to assist. I was particularly impressed by their good English communication skills, which made everything very smooth. One staff member even provided me with a detailed map of Tokyo Station, which was incredibly useful for navigating such a large and complex hub.
Facilities and Amenities: While the hotel doesn't boast extensive facilities like a large gym or pool, it does offer some thoughtful extras. The complimentary drinks and snacks available in the lobby from 10 am to midnight were a welcome touch, especially after a long day of sightseeing. They also had luggage storage available, which was convenient on my departure day. I also noticed they had umbrellas available to borrow, which would have been handy if it had rained.
Käännä
Majoituspaikan vastaus: Dear Mr./Ms. James DobleThank you very much for staying at karaksa hotel TOKYO STATION.We are pleased to know that our hotel location could help make your stay more comfortable and your explorations of the city more convenient.And also it is very kind of you to praise our staff. You can not imagine how motivating it is for our front desk team to know they have helped make your stay more enjoyable.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel TOKYO STATION one more time. We are patiently waiting for your next visit.karaksa hotel TOKYO STATIONFront staff
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for choosing our hotel for your latest trip.Our hotel is located near Tokyo Station and Nihonbashi Subway Station, so it is a convenient choice of accommodation for both traveling and business.Also, your feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.We hope we will have the opportunity to welcome you back to karaksa hotel TOKYO STATION in the future.karaksa hotel TOKYO STATIONFront staff
Vieraskäyttäjä
Standard Twin -huone sohvalla
Majoittunut 3. 2025
Perhe
6 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 22.4.2025
空間不大/地點優
Käännä
Majoituspaikan vastaus: Dear Valued GuestThank you very much for staying at karaksa hotel TOKYO STATION.We are very glad that you found the location convenient for your trip. A good location is one of our hotel's points. We are proud that our hotel location could bring you such great satisfaction.We would like to offer our sincere apologies for the inconvenience regarding the room. The hotel offers various types of rooms ranging from 14 m2 to 43 m2.In the future, we hope you would perhaps consider staying again in our hotel at a different room type. So please do not hesitate to contact us with questions regarding the rooms in advance.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.karaksa hotel TOKYO STATIONFront staff
PSANG91
Standard Twin
Majoittunut 3. 2025
Perhe
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 22.4.2025
Love the hotel!
The location is perfect, locate just accross the road from Tokyo station which is one of main station that can access to both JR lines and Metro lines.
We took Airport limousine bus from Haneda to Tokyo station, so it was easy to take all all luggages to the hotel.
It's also possible to walk to/from Tokyo station without acrossing the road, by walking through Yaesu underground shopping mall (but this way has no escalator).
Room are clean and nicely equipped, they provide 1 universal dapter on the desk, but there's also USB-C socket on each bed headboard.
Room space is considering big for Tokyo, we can open 2 suitcase at the same time.
There's free drink for guests in lobby area until midnight. For breakfast, we can choose an option between breakfast in the hotel or exchange with 500JPY coupon for nearby shopping mall.
All staff that we met are helpful and could communicate very well in English, one staff provide me a Tokyo station map with explanation note how to easily find a way in the station when I approach then to ask for help.
For sure we'd would prefer to stay in this hotel again for our next trip in Tokyo!
Käännä
6/9
Majoituspaikan vastaus: Dear guestThank you for sharing your wonderful experience at karaksa hotel TOKYO STATION. We are delighted to hear that you found our location perfect for your travels, and that the accessibility to Tokyo Station made your journey easier. It is our pleasure to provide clean and well-equipped rooms, and we are glad that you appreciated the amenities, including the universal adapter and USB-C sockets.We are also pleased that you enjoyed our complimentary drinks in the lobby and the breakfast options available to our guests. Your kind words about our staff’s helpfulness and communication skills are truly encouraging, and we will continue to strive for excellence in service.Thank you once again for your positive feedback. We look forward to welcoming you back during your next visit to Tokyo.Sincerely,karaksa hotel TOKYO STATION Front staff
Majoituspaikan vastaus: Dear Valued Guest It is very encouraging to hear your comment regarding the staff's service.We will continue to strive to satisfy all our customers.We hope to continue having your kind patronage and are waiting for the chance to greet you again as our guest.karaksa hotel TOKYO STATIONFront staff
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for staying at karaksa hotel TOKYO STATION.It is always a pleasure to know that you had a very enjoyable stay.Our hotel is located near Tokyo Station and Nihonbashi Subway Station, so it is a convenient choice of accommodation for both traveling and business.We also are very happy to know you are pleased by our service.We hope we will have the opportunity to welcome you back to karaksa hotel TOKYO STATION in the future.karaksa hotel TOKYO STATIONFront staff
Vieraskäyttäjä
Standard Kaksoset Lisävuoteella
Majoittunut 12. 2024
Perhe
24 arvostelu
10.0/10
Ylivertainen
Lähetetty 14.4.2025
非常好的選擇
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for staying at karaksa hotel TOKYO STATION.Your comment is much appreciated and very encouraging for our team.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.karaksa hotel TOKYO STATIONFront staff
Vieraskäyttäjä
Standard Twin
Majoittunut 1. 2025
Pariskunnat
8 arvostelu
7.0/10
Lähetetty 8.4.2025
GOOD GOOD
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for choosing to stay at karaksa hotel TOKYO STATION. Also, we would like to offer our gratitude for sharing your stay experience here. We would be happy to have you stay with us again for your next Tokyo trip. Our team is patiently waiting to greet you. karaksa hotel TOKYO STATONFront staff
Kabihelubi
Standard Kaksoset Lisävuoteella
Majoittunut 1. 2025
Perhe
4 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 6.4.2025
位置很好 其餘就是中規中矩的日式便捷酒店標準
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for choosing our hotel for your latest trip.Our hotel is located near Tokyo Station and Nihonbashi Subway Station, so it is a convenient choice of accommodation for both traveling and business.We hope we will have the opportunity to welcome you back to karaksa hotel TOKYO STATION in the future.karaksa hotel TOKYO STATIONFront staff
Majoituspaikan vastaus: Dear Mr./Ms. Dc_xy,Thank you so much for choosing our hotel for your latest trip.And thank you for your praise regarding our staff.We will make sure to share your kind words with him.Also, our hotel is located near Tokyo Station and Nihonbashi Subway Station, so it is a convenient choice of accommodation for both traveling and business.We hope we will have the opportunity to welcome you back to karaksa hotel TOKYO STATION in the future.karaksa hotel TOKYO STATIONFront staff
Majoituspaikan vastaus: Dear Valued Guest Thank you so much for choosing our hotel for your latest trip.Thank you for your kind review. We are very happy that you had a great time at our hotel.We are so happy to learn that you enjoyed your stay much with our comfortable facilities.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.karaksa hotel TOKYO STATIONFront staff
Majoituspaikan vastaus: Dear Valued Guest Thank you very much for staying at karaksa hotel TOKYO STATION.We are delighted to hear that you appreciated our room and staff service.However,we are very sorry to hear your disappointment with the view from your room. Please kindly understand that our hotel is in an area with a lot of tall buildings, so it is difficult for us to arrange a room with a view.Our hotel offers shower booths without bathtubs except for some rooms.However, Japanese-style rooms are equipped with a bathtub, and we are sure that you will be able to spend your stay in comfort.Please consider us next time you come to Tokyo!We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.Sincerely,karaksa hotel TOKYO STATIONFront staff
Majoituspaikan vastaus: Dear Mr./Ms. H Thank you for choosing karaksa hotel TOKYO STATION.We are very glad that you found the location convenient for your trip. A good location is one of our hotel's points. We are proud that our hotel location could bring you such great satisfaction.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.karaksa hotel TOKYO STATIONFront staff