karaksa hotel TOKYO STATION

1층 라운지바가 유용했습니다. 청결도에 높은 점수를 주고 싶네요. 비상 준비물품도 인상적이었습니다.

Very good location, cleanliness. Quick response from inquiry from e-mail. Several free drinks for guests. I hope to stay here again.

Having recently stayed at the karaksa hotel TOKYO STATION, I can offer a first-hand review of my experience. Location, Location, Location: The standout feature of this hotel is undoubtedly its exceptional location. It's literally just across the road from Tokyo Station, making it incredibly convenient for anyone arriving or departing by train, including the Shinkansen. This proximity also provides easy access to the vast Tokyo Metro network, making exploring the city a breeze. I also appreciated the numerous shops and restaurants in the immediate vicinity and within the underground malls connected to the station. Even with luggage, the walk from the station was short and manageable. Room Comfort and Cleanliness: My room, a standard twin, was compact but efficiently designed. While not spacious, it was certainly adequate for two people and our luggage. I found it to be immaculately clean, which is always a top priority for me. The beds were comfortable, and I appreciated the inclusion of a universal adapter and USB-C charging ports by the bedside. The bathroom, while also on the smaller side, was modern and well-maintained, with a separate shower area which was a plus. Service and Staff: The staff were consistently friendly and helpful. From check-in to any inquiries I had, they were always polite and willing to assist. I was particularly impressed by their good English communication skills, which made everything very smooth. One staff member even provided me with a detailed map of Tokyo Station, which was incredibly useful for navigating such a large and complex hub. Facilities and Amenities: While the hotel doesn't boast extensive facilities like a large gym or pool, it does offer some thoughtful extras. The complimentary drinks and snacks available in the lobby from 10 am to midnight were a welcome touch, especially after a long day of sightseeing. They also had luggage storage available, which was convenient on my departure day. I also noticed they had umbrellas available to borrow, which would have been handy if it had rained.

初めて泊まりました。泊まっている方はほとんど海外の方が多かったです。スタッフの対応がとても良かったです。荷物も気持ちよく預かってくれました。部屋は少し狭く景色もなかったですが、清潔感があってお水のサービスもありありがたかったです。下のロビーにはドリンクのサービスもあってコーヒーをいただきました。コンビニ近くにあります。東京駅から近いので移動に便利でした。チェックアウト後の移動の際、荷物も預けることが出来て東京駅のコインロッカーを探さなくて良かったので助かりました。また利用したいと思います！

空間不大/地點優

Love the hotel! The location is perfect, locate just accross the road from Tokyo station which is one of main station that can access to both JR lines and Metro lines. We took Airport limousine bus from Haneda to Tokyo station, so it was easy to take all all luggages to the hotel. It's also possible to walk to/from Tokyo station without acrossing the road, by walking through Yaesu underground shopping mall (but this way has no escalator). Room are clean and nicely equipped, they provide 1 universal dapter on the desk, but there's also USB-C socket on each bed headboard. Room space is considering big for Tokyo, we can open 2 suitcase at the same time. There's free drink for guests in lobby area until midnight. For breakfast, we can choose an option between breakfast in the hotel or exchange with 500JPY coupon for nearby shopping mall. All staff that we met are helpful and could communicate very well in English, one staff provide me a Tokyo station map with explanation note how to easily find a way in the station when I approach then to ask for help. For sure we'd would prefer to stay in this hotel again for our next trip in Tokyo!