Regent Porto Montenegro arvostelua

Majoituspaikan vastaus: Dear Guest, thank you for taking the time to share your experience with us! We truly appreciate your loyalty and were delighted to welcome you back for your second stay! We are happy to hear that you enjoyed the comfort of your room, especially the bed, pillows, furniture, and overall amenities. Your kind words mean a lot to us! Regarding the room upgrade, it was our pleasure to extend this courtesy, as we always strive to enhance our guests’ experience whenever possible. We sincerely regret any inconvenience caused by the temporary closure of our wellness facilities. Please note that all updates regarding this were made in advance on our official website to ensure transparency for our dear guests. However, we truly appreciate your feedback and will continue to improve our communication across all platforms. Your observations about the in-room coffee and tea setup are also well noted. We will review the placement of the kettle and coffee machine to enhance convenience, as well as reassess the coffee capsule selection to ensure it aligns with our hotel’s high standards. Regarding parking, we understand your concern. Please kindly be informed that we have already updated the parking fee information on the Trip.com app and website to ensure consistency across all booking channels. Once again, we appreciate your valuable feedback and the opportunity to improve! We hope to have the pleasure of welcoming you back for an even more seamless and enjoyable stay in the future. With warmest regards, your Regent Porto Montenegro Management Team

Majoituspaikan vastaus: Dear Fengqingbianliang, thank you very much for your wonderful feedback and kind ratings! It was an absolute pleasure to have you with us, and we are thrilled to know you enjoyed your stay! We look forward to welcome you back to our hotel and create more unforgettable moments together. With warmest regards, your Regent Porto Montenegro Management Team

Majoituspaikan vastaus: Dear Guest, thank you very much for your valuable ratings and for taking the time to share your feedback with us! We are delighted to receive such positive comments about our hotel surroundings, cleanliness, and service. We truly appreciate your constructive feedback, and we are continuously working on updates to further enhance our guests' experience. We hope to welcome you back soon! With kindest regards, your Regent Porto Montenegro Management Team

Majoituspaikan vastaus: Dear Guest, warmest greetings! Thank you very much for your wonderful feedback and for sharing those beautiful pictures with us. We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back to our hotel to create even more amazing memories for you! With kindest regards, Regent Porto Montenegro Management Team

Majoituspaikan vastaus: Dear Guest, thank you so much for your wonderful feedback and for sharing these beautiful photos! We are thrilled to see that you enjoyed your stay and captured the essence of our hotel and Tivat city so perfectly. Your kind words and stunning images truly made our day. We look forward to welcoming you and your family back soon for another memorable experience! With kindest regards, Regent Porto Montenegro Management Team

Majoituspaikan vastaus: Dear Baritoneranwang, thank you so much for your wonderful comment and these excellent scores! We are delighted to hear that you enjoyed your stay with us. Your kind words are a great motivation for our team. We look forward to welcoming you back soon! With warmest regards, Regent Porto Montenegro Management Team

Majoituspaikan vastaus: Dear Judy, thank you very much for taking the time to share your valuable feedback with us! We are delighted to hear that you enjoyed our room facilities, breakfast and the friendliness of our staff. It is great to know that our service met your expectations. However, we sincerely apologize that the room cleaning did not meet our usual high standards. Please rest assured that we take your comments seriously, and we will address this issue with our housekeeping team to ensure improvements are made. We greatly appreciate your kind words and your constructive feedback, as it helps us continue to enhance our guest experience. We hope to have the opportunity to welcome you back and provide you with an even better stay in the future! With kindest regards, Regent Porto Montenegro Management Team

Majoituspaikan vastaus: Dear Guest, thank you very much for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay with us, especially about service and hotel design. Your kind words mean a lot to our team and motivate us to continue providing excellent service. We hope to welcome you back to Regent Porto Montenegro soon! Kindest regards, Porto Montenegro Management Team

Majoituspaikan vastaus: Dear Jingcaidibai, thank you for taking the time for sharing your valuable feedback and experience with us! We are truly sorry to hear that your stay did not fully meet your expectations. Regarding the minibar, it was actually located in a special section inside the closet, which may have been easy to miss. Had we known about your concerns earlier, we would have been more than happy to come to your room immediately and show you where everything was, including the minibar, kettle, and coffee/tea amenities. We understand your disappointment about the room assignment and appreciate your feedback. Regarding the room assignment, we would like to clarify that our hotel actually consist 3 hotel building "Venezia", "Aqua" and "Baia", and therefore the building you stayed in is not an annex, but our newest hotel wing. This third wing Baia was designed to offer guests more privacy and a serene environment, while still being close to all the main amenities. Please know that we are always here to assist and find solutions to ensure your stay is as comfortable as possible. Your feedback is important to us, and we will take it into consideration to improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay! With kindest regards, Regent Porto Montenegro Management Team

Majoituspaikan vastaus: Dear XingxingdianjingJ, thank you very much for taking time to share your valued feedback! We are thrilled to hear that the room was beautiful, and delightful to see these incredible photos you made. Please accept our sincerest apologies for this inconvenience and disappointment you experienced. Rest assured, we take your feedback seriously, and we are committed to addressing the issues you raised regarding suites assigned. Your comments are greatly appreciated, and we sincerely hope to have a pleasure to welcoming you back to Regent Porto Montenegro and exceed your expectations. With kindest regards and thanks, Regent Porto Montenegro Management Team

Majoituspaikan vastaus: Dear kenkenkuangkuang, thank you very much for sharing these wonderful pictures! We highly value your five-star ratings and your kind words about our hotel and Montenegro! We look forward to welcoming you back in the future for another magnificent stay. Thank you for choosing Regent Porto Montenegro! Yours sincerely, Regent Porto Montenegro Management Team

Majoituspaikan vastaus: Dear Guest, thank you very much for taking the time to share your valuable feedback regarding your recent stay with us! We are very grateful to you that you noticed how warm our welcome and colleagues at the reception were, and we will always do our best to make your stay even more enjoyable! We deeply regret about this issue with your luggage in the lobby and it did not meet our usual standards. We want to assure you that we take your feedback very seriously, and we already working on this issue so that this never happens again and apologize for the inconvenience. We hope to welcome you in our hotel again and have another opportunity to showcase our true hospitality. Sincerely yours, Regent Porto Montenegro Management Team

Majoituspaikan vastaus: Dear ndbdvdjx, thank you very much for choosing to stay with us and for taking the time to share your experience! We are so pleased to receive your valuable scores! We are looking forward to seeing you back with us any time soon. Kindest regards, Regent Porto Montenegro Management team

Majoituspaikan vastaus: Dear Xienitongxing, We're honored to have had you as our guest, and we appreciate your kind words and thankful for these lovely photos! We can't wait to welcome you back for another exceptional experience in the future!Kindest regards,Regent Porto Montenegro Management Team