Berjaya Tioman Resort arvostelua

Majoituspaikan vastaus: Thank you very much for taking the time to share your feedback!We’re delighted to hear that you enjoyed the environment, the unique style of our resort, and the crystal-clear blue sea. It’s also wonderful to know that you had a great snorkeling experience — we hope it added plenty of fun to your trip.Regarding your comment about food pricing, we completely understand your concern. As a resort located on an island, we strive to maintain the freshness of ingredients and the quality of service. That said, we are continuously working to balance value and cost to provide a better dining experience for all our guests.Thank you again for your support and understanding. We look forward to welcoming you back to Tioman Island for more beautiful moments in the near future!Warm regards,

Majoituspaikan vastaus: Thank you for sharing your feedback. We’re truly sorry to hear about your experience and regret that your stay did not meet your expectations.We understand your concerns regarding the condition of the facilities and sincerely apologize for any discomfort caused. Please know that we are in the process of upgrading various areas of the resort, including our rooms, to provide a more comfortable and enjoyable experience for our guests.Regarding the food variety and service, we are continuously working on enhancing our offerings and staff training to better serve our guests with warmth and attentiveness.As Berjaya Tioman Resort is located within a natural environment, the presence of wildlife such as monkeys and insects is part of the island’s ecosystem. That said, we do take proactive measures to manage guest safety and comfort, including regular pest control and guest advisories.We truly regret that your stay was not a positive one and appreciate your feedback, which helps us identify areas for improvement. While we respect your decision, we do hope that in the future, we may have the opportunity to welcome you back and offer a much-improved experience.Warm regards,

Majoituspaikan vastaus: Thank you for sharing your experience with us. We’re glad to hear that you enjoyed the resort and appreciated our superb service. We understand your comments regarding some areas needing improvement and will take them into consideration. While Tekek offers a more tranquil experience, we’re always working to enhance our in-resort activities and facilities for our guests. We hope to welcome you back again soon!Warm regards,

Majoituspaikan vastaus: Thank you very much for taking the time to share your detailed feedback with us.We are pleased to hear that you were satisfied with our sanitary conditions, service quality, and especially the warm hospitality of our front desk team. Your kind mention of our front desk leader who speaks Chinese and greets guests with a sweet smile is truly appreciated — we will be sure to pass along your compliments.We acknowledge your comments regarding the aged facilities and ongoing renovations. Please rest assured that we are in the process of upgrading various areas of the hotel to provide our guests with a more comfortable and refreshed experience. We also apologize for the inconvenience caused by the broken water heater and will ensure it is addressed promptly.As for the unexpected visit from the monkeys, we sincerely apologize for the disturbance and any inconvenience it may have caused. We will take extra precautionary measures to minimize such occurrences and advise guests not to leave food items unattended on balconies.We’re also delighted to know you enjoyed the breakfast spread. Your feedback is greatly appreciated and will help us continue to improve our guest experience.We look forward to welcoming you back in the future for a more seamless and enhanced stay.

Majoituspaikan vastaus: Thank you for your feedback! We're glad to hear that you enjoyed both the resort and the breakfast. We appreciate your recommendation about renting a motorbike to explore Tekek, as it’s a great way to experience the area, given the distance from the jetty.We hope to welcome you back for another pleasant stay soon!Warm regards,

Majoituspaikan vastaus: Thank you for choosing Berjaya Tioman Resort for your family trip. We're thrilled to hear that you enjoyed the resort's ambiance and found our staff friendly and welcoming. We appreciate your feedback regarding room cleanliness and will ensure our team works diligently to improve in this area for a more enjoyable stay. Your comments are invaluable to us as we strive to provide an excellent experience for all ages.Warm regards,

Majoituspaikan vastaus: Thank you for your detailed and positive feedback on your stay at Berjaya Tioman Resort.We’re thrilled that you enjoyed the beautiful natural surroundings, offering a tranquil and scenic atmosphere. We’re also glad you found our rooms spacious, bright, and equipped with everything needed to create a warm, welcoming environment. It’s wonderful to hear that our front desk staff were friendly and efficient, ensuring a smooth check-in experience. We’re pleased you appreciated the shuttle services, welcome fruit, and other amenities that enhance a comfortable stay.Our gym, kids’ playground, and additional facilities are indeed designed to cater to a variety of needs, providing options for relaxation and recreation alike. We’re delighted that our dining offerings, from breakfast to dinner, met your expectations with delicious and diverse options.Thank you once again for the strong recommendation. We’re thrilled to know that we provided not only comfort but also a truly homely atmosphere. Whether for business or leisure, we look forward to welcoming you back for another exceptional experience.Warm regards,

Majoituspaikan vastaus: Thank you for your feedback. We would like to clarify that your booking was for a garden view room, which is why it does not include a sea view. For future stays, we would be happy to assist you in booking a sea view room to better meet your preferences.We appreciate your understanding and look forward to welcoming you back for another stay.Warm regards,

Majoituspaikan vastaus: Thank you for your high praise of Berjaya Tioman Resort! We are honored to be your top choice for a quality resort on the island. It is our privilege to provide you with exceptional facilities and services.We look forward to welcoming you back for another outstanding stay in the future!Warm regards,

Majoituspaikan vastaus: Thank you for sharing your feedback with us. We are truly sorry to hear about the inconveniences you faced during your stay. We sincerely apologize for the cleanliness issues, inadequate facilities, and the disappointing experience with the beach and check-out arrangement. We will take immediate action to address these concerns and ensure our front desk team provides professional and courteous service at all times.Regarding the cleanliness around the rooms, wildlife encounters, and the pricing of our dining options, we will review these areas thoroughly and make the necessary improvements to enhance our guests' experience.We appreciate your valuable feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future.Warm regards,

Majoituspaikan vastaus: Thank you for sharing your experience with us. We’re pleased to know that you enjoyed the hotel’s location, the beautiful sea, and the daily housekeeping service. We appreciate your feedback regarding the insects in the room and the sound insulation.As for the power outages, we want to inform you that they were due to TNB (Tenaga Nasional Berhad), and we understand how this can be inconvenient. We are continuously working to improve our facilities and ensure a more comfortable stay for our guests.We truly value your input and hope to welcome you back in the future for an even better experience.Warm regards,

Majoituspaikan vastaus: Thank you for sharing your experience. We’re glad to hear that you enjoyed the resort’s environment, though we understand your feedback regarding the room size and slightly dated facilities. Please know we are working to improve our accommodations for a more comfortable stay.As you mentioned, Tioman Island is indeed ideal for outdoor activities, and we strive to offer a variety of experiences to enhance your visit. We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,

Majoituspaikan vastaus: Thank you for sharing your experience at our resort! We’re delighted to hear that you enjoyed our private beach and the beautiful sea views. We apologize for the inconvenience regarding the room cleaning schedule and appreciate your feedback on the lunch and dinner service. We will work to improve these areas.We look forward to welcoming you back and providing you with an even better experience!Best wishes,

Majoituspaikan vastaus: Thank you so much for your wonderful review! We’re thrilled to hear that your stay at Berjaya Tioman Resort was magical and that you enjoyed the stunning location and pristine beaches.It’s fantastic to know that you took full advantage of our activities, including snorkeling and seeing young sharks and turtles. We’re also glad you found our garden chalets comfortable and appreciated the beautifully maintained grounds.Thank you for highlighting the efforts of our staff, especially Adriana. We strive to provide exceptional service and are delighted that we could contribute to a memorable trip for you.We hope to welcome you back for another incredible stay in the future!Best regards,