Vieraskäyttäjä
20. heinäkuuta 2025
The hotel is recently built and well-designed: common areas, such as the breakfast area, enjoy spectacular views of the bay below, with a private beach exclusively for guests. Access to the beach is facilitated by a buggy service. Behind the beach is a restaurant where you can have lunch without having to return to the main building. Even the greenery surrounding the hotel reveals careful design, clearly carried out by professionals. Our room, overlooking the shared pool, offered a beautiful view and spacious spaces, including a veranda with chairs, a small table, and a double bed for sunbathing. The breakfast was plentiful and varied. So far, the positives. The negatives relate to the management, which is perhaps not yet well-established after only one season since opening: the television in the room didn't work for two whole days before being fixed despite frequent reminders (which meant we missed the Wimbledon final). After two days of our stay, the housekeeping staff simply stopped tidying the room for the night. Even in this case, we had to complain. Although the restaurant and beach staff were mostly young (a highly commendable and unusual fact for us Italians), we noticed a certain aloofness and difficulty showing empathy (they don't always say hello and there's little attention). Conclusion: a beautiful facility (I would return), but it requires staff training and greater supervision from management to reach the level of a true 5-star hotel.
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