Travelodge by Wyndham Thunder Bay

Staff was nice but cleaniness was poor

Clerk was friendly and expedient with check in. The room was as expected and they provided parking for my truck and trailer. Overall I had a good experience.

酒店是我半輩子人生中住的最差的酒店了！我是商務人員，經常出差住酒店，從沒有住過如此設施之差的酒店，簡直不能叫做酒店！第一，大冬天11月份，床上居然衹有薄薄的一個毯子！沒有被子，跟前台要被子，衹能從未入住的房間給拿了一條毯子！第二，坐便器一直存不住水，所以過一會兒就補水，噪音很大！第三，不知為啥早上起床地毯是濕的，我們自己帶的一次性拖鞋都濕了！兒子喜歡穿着襪子在地毯上走，結果襪子濕了！第四，空調衹能給冷風，噪音巨大，我們衹能把電源拔掉，否則應該無法入睡！第五，不知為何信用卡被無原因消費4.92加幣，兒子也沒去詢問，好在費用不多，就不得勁去找了！建議這樣的酒店就關門吧！別坑害住宿的客人了吧！更建議攜程取消與此酒店的合作！

很乾凈停車很方便

My worst experience so far. A smell of cigarettes in the corridor leading to my room, the smell was coming from an identified room, the 203, which had its door shortly open. From outside, we were able to see the room occupants smoking from their room with windows open. They were throwing out the smoke outside but there was the awful smell inside the hotel. I complained 4 times about it and no action has been taken to take care of the problem. Also, my neighboor kept hitting on the wall until over midnight and it made it hard for me to sleep. I complained 3 times about it and no action has been taken. Also, a drunk person kept calling at my room to disturb us. I asked the receptionist for knowing who was the person who kept calling me and she was unable to tell. She was also unable to check and/or prevent the calls so I have been forced to pull the plug on the phone, so it stops to ring. Without a doubt my worst hotel experience by very far. 0 effort from the staff to solve any of the numberous problems. It was a complete disaster. I also forgot to mention how dirty the alley was on my way to my room. There was chips on the carpet, used toilet paper, used dirty towels. It was obvious the staff accountable of cleaning messed up his job. To resume, bad receptionist, bad cleaner, bad service and bad neighboors. It was a complete disaster. Sincerely.

Nice hotel with friendly staff but the rooms bathroom need to be updated