Majoituspaikan vastaus: Kính gửi Quý KháchCảm ơn quý khách đã lựa chọn Thien Ha Hotel là điểm đến trong chuyến du lịch gần đây của quý khách! Chúng tôi rất vui mừng khi nhận được những lời đánh giá tuyệt vời từ quý khách. Các lời khen ngợi về dịch vụ và trải nghiệm chung tại khách sạn thực sự động viên đội ngũ của chúng tôi. Sự hài lòng của quý khách là động lực lớn để chúng tôi không ngừng cải tiến chất lượng dịch vụ.Chúng tôi rất mong được đón tiếp quý khách sớm nhất, và nếu có bất kỳ yêu cầu hay ý kiến đóng góp nào từ phía quý khách, xin vui lòng liên hệ để chúng tôi có thể phục vụ quý khách tốt hơn trong lần ghé thăm kế tiếp.Trân trọng,Thien Ha Hotel
Kevin
Standard kahden hengen huone
Majoittunut 5. 2024
Matkusta ystävien kanssa
33 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.6.2024
還不錯。就是有點舊
Käännä
Majoituspaikan vastaus: Dear Mr/Ms. Kevin,Thank you for choosingThien Ha Hotel for your recent stay! We are absolutely thrilled to receive your wonderful review. Your kind words about our and the overall experience mean a lot to our team. Providing exceptional hospitality is at the core of our mission, and we are delighted to know that we succeeded in making your stay memorable.We hope to welcome you back soon, and please feel free to reach out to us if there's anything we can do to make your next stay even better.Warm regards,Thien Ha Hotel
Vieraskäyttäjä
Superior-huone parvekkeella
Majoittunut 5. 2024
Muu
22 arvostelu
3.7/5
Lähetetty 3.6.2024
除了沒熱水,其它還好
Käännä
Majoituspaikan vastaus: Dear Mr/Ms. Thank you for taking the time to share your experience with us. We truly value your feedback and are sorry to hear that your stay did not meet all your expectations. Your comments about have been duly noted, and we assure you that we will work diligently to improve in those areas.We hope you'll give us another chance in the future to show you the improvements we've made. Please don't hesitate to contact us directly if you would like to discuss your experience further or if there's anything we can do to make it right.Sincerely,Thien Ha Hotel
Pulangranyaoli
Standard kahden hengen huone
Majoittunut 2. 2024
Yksin matkustavat
34 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.3.2024
經濟實惠,
Käännä
Majoituspaikan vastaus: Dear Mr/Ms.Pulangranyaoli,We extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,Thien Ha Hotel
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 2. 2024
Perhe
11 arvostelu
3.0/5
Lähetetty 5.3.2024
無法提供 多一個枕頭 的服務
起初付押金時 未開立收據給我
後來經過要求才開收據
Käännä
Majoituspaikan vastaus: Dear Mr/Ms.We are deeply sorry to learn about the challenges you encountered during your stay. Please accept our sincerest apologies for any inconveniences caused. We take your feedback seriously and are committed to addressing the issues you've raised with utmost urgency. Rest assured, we will be making the necessary improvements to ensure a much better experience for our future guests. We would appreciate another opportunity to host you and demonstrate the true level of service we aim to provide.Kind regards,Thien Ha Hotel