Hillcrest House

I booked this property in March 2021 for 12 people, for a family wedding local to the property. I paid the deposit at the time and the full balance when it was requested, 6 weeks before we were due to stay. I was sent the check in information pack etc via the 3rd party company I booked through (Sykes Cottages). A week after I had paid the remainder of the cost in good faith, I had an email (not even the courtesy of a call), to advise me that unfortunately my booking was being cancelled 5 weeks before we were due to stay. The property is being refurbished and would not be available until June, amazing that this was not known the week before the balance was paid or during the past 11 month the booking was made. I now have to find accommodation for 12 people, in the same area which undoubtedly will be far more expensive. Disappointed in the total disregard for the chaos this has caused us trying to find another place to stay on such short notice. I am sure the property will be great for those who actually get to stay there. Book at your own risk!