Helmcken Falls Lodge Cabin Rooms and RV Park

Having booked this lodge through Trailfinders (UK) we drove across the Canadian Rockies to stay here for one night. When we arrived after a long road trip we were told there was no food or drink available. This lodge is long way from shops so I asked why they didn't contact us by phone, text or email to tell us there was no food, the junior on the front desk didn't know why we weren't contacted. The reason why they had no food was because they couldn't get the staff. He went and talked to someone in the back office (presumably the manager who didn't come out to see us) and the junior said they will upgrade us to a better room. The room was horrible, it was dark and dirty; we checked out immediately. After looking at the reviews here on Tripadvisor suggest people avoid this place unless they have an RV to sleep and eat in. Fortunately the nearby(ish) town of Clearwater we found a beautiful Best Western hotel with lovely staff on reception, clean large hotel rooms and they offered breakfast (also nice little restaurant right next door). They also told me that the Helmcken Falls Lodge had changed hands about 2020 so bear that in mind when you read the reviews for that place.

De lodge ligt mooi in de natuur . 30 km verwijderd van Clearwater. De lodge is sober ingericht. Het restaurant waar je ontbijt en dineert ziet er gezellig uit. Maar is prijzig voor wat je krijgt. Vooral ontbijt is slecht voor wat je betaald. Personeel is vriendelijk. De meneer van de receptie spreekt slecht Engels . Soms zat er niemand bij de receptie.

A very homely rural retreat. Great views from the cabins, excellent food, friendly staff. Felt very at home. The Location is a stones throw from many of the attractions of Wells Gray Provincial Park which is well worth a visit - a beautiful area.

Shamim is an incredible host and a testament that there are good people out there. He went out of his way to ensure my friend and I had a safe and great trip. He gave us a detailed itinerary and explanation for the sites in Wells Grey Park. We had dinner at the restaurant. The food is homemade and excellent quality. Sophie, our server, was great too. If you’re camping, this place has amenities like power and showers. There’s a large covered picnic area so groups can get out of the rain if the weather is bad. The location is excellent, just outside the main gate. You can easily access many sites from the lodge.

Overnight stop en route from whistler to Jasper - arrived fairly late so had no option but to stay as it's miles from anywhere - otherwise would have just turned around and found somewhere else - no wifi - alarm clock went off twice in middle of night - not hot water for shower next morning - nobody in reception when checking out - overall a dreadful experience in a dilapidated place that looks like an abandoned prison camp - terrible

De uitbater Shami Dost, is heel vriendelijk en kent de omgeving op zijn duimpje, waardoor je heel wat nuttige tips krijgt over de bezienswaardigheden in het mooi provinciale Wes Gray park. Je kan er tal van wandelingen doen die je leiden naar de vele watervallen. De lodge op zich is wel aan een opfrisbeurt toe. De traditionele keuken is evenwel heel lekker. Je moet er zeker es de kipfilet met spaghetti proeven. Heel lekker😋