Alexandra Elegance Bridging Generations

Gute Lage sehr schöne Anlage. Die Bestellung für das In-Room Dining über den angegeben QR Code hat leider nicht funktioniert. Als wir nach 1 Stunde uns über unsere Bestellung telefonisch informieren wollten war die Mitarbeiterin sehr unfreundlich. Danach kam das Essen aber schnell.

Amazing employees and relaxed environment All employees were very nice and kind. Hotel is not crowded at all and all facilities are easily accessible. Food was delicious. Only problem was with mosquitos, besides that everything was great

This hotel surprised both me and my mum. We used to go to the top hotels in Greece so we didn’t have high hopes. HOWEVER, we were more than pleasantly surprised. Hotel room was great, private pool even better. But the best was the hospitality. I’ve never been in hotel with so friendly and welcoming and professional at the same time. I’d recommend Alexandra Elegance to everyone

Das Hotel ist wirklich schön, wir haben 10 Tage dort verbracht. Wir hatten Allinklusive und eines der Zimmer mit einem privaten Pool, dieser war wirklich groß und man konnte darin etwas schwimmen. Die Zimmer sind groß und bieten viel Platz, leider hat man trotzdem wenig Möglichkeiten die Anziehsachen zu verstauen. Wir haben sehr gemerkt, dass das Saisonende bevorsteht. Das Personal war nicht mehr so motiviert, der Service hat sehrnachgelassen, die Getränke kamen z.T. erst, wenn man mit dem Essen fast fertig war. Das Essen selbst war sehr gut und ansprechend angerichtet, Allinklusive rendiert sich in diesem Hotel wirklich. Der Zugang zum Strand ist wohl auch noch nicht fertig, ein sehr schlechter Weg, das Nebenhotel, welches zum Komplex gehört, hat einen super Weg zum Strand. Es gab ausreichend Liegen, der Zugang zum Meer, war mit Badeschuhen gar kein Problem. Leider ließen sich die Schirme nicht verstellen, so war es mit Schatten schwierig. Leider wurden dann schon einige Arbeiten zum verräumen der Strandpergolas durchgeführt, da wurde gesägt und gehämmert. Keine Entspannung war möglich. Die Poollandschaft ist schön, doch die 2 Plastikpalmen im Infinitypool passen definitiv nicht dazu. Die Zimmer selber waren sauber, die Dusche ist leider immer ausgelaufen. Und der Pool bräuchte mal wieder eine richtige Reinigung. Beim Ankommen war der Service hervorragend, wir wurden vom Eingang des Alexandra Beach pr Golfmobil mit dem Gepäck zum Alexandra Elegance gefahren, doch zur Abreise, hatten wir nur die Wahl Koffer abends abgeben oder mit dem Koffer zum Nebenhotel zu laufen, was wir dann auch gemacht haben. An 5 Sternen muss schon noch etwas gearbeitet werden.

warm welcome on arrival with a very welcoming cold drink, shown to our room which i must say was very well presented big spacious room, large bathroom with equality large shower, bed was supper comfy. the view from the balcony was nice very relaxing to sit on there and admire sea view and watch the sun setting .... breakfast was nice plenty of choice although not everything to my taste but would never go hungry, bar and infinity pool area was very tidy and a pleasure to sit and have a relaxing drink. all the staff in the hotel that i spoke with were very polite and friendly giving the impression nothing was to much bother. well done all the severing staff. beach area i would say was like a lot of Greek beaches I've been on not fantastic as Stoney so yes sea shoes required, beach towels regularly changed which was good nice garden area pleasant to walk around. Not so good points. sun loungers not the best on beach for the standard of the hotel, but were free for the Elegance customers. once off beach the walk way back to hotel was rough maybe some improvement there required. closing the pool at 6pm seemed way to early i understand service team need time to clean but still to early. most disappointing was the standard of room cleaning, although cleaned each day with fresh towels and bedding it was only a basic brush and mop over, on a number of occasions the glasses and cups not cleaned / replace with clean, it was evident that the balcony glass had not been cleaned very well as well as the floors, i would only give 2 out of 5 for room cleaning. on one occasion returning to our room in front of the door and just inside room was covered with concreate dust / debris, cable sleaving screws from what i assume was due to having a door light replaced, on this occasion i did have to call for the service team to come and clean area. despite my negative points they were not to the extent of ruining my holiday, but had these issues albeit minor ones not been evident my stay would have been vastly improved. some may think i am being picky but this is my overall opinion.

The place is for people wanting to relax, it is quiet and cozy. The food and services are very good in the main restaurant. The services in hotel could be improved as the technical requirements about the pool were not solved and we were not able to use the private pool because it was never cleaned during our stay. The beach services could also be improved because the hotel had a private beach but other people were allowed to stay outside the hotel.