Hampton Inn & Suites Kalamazoo/Oshtemo

We paid for an upgraded room so the size is nice but old. The lobby looks nice. But the pool is absolutely disgusting. We got in before we realized there was actual dirt in all the corners, and as we walked around the water got very cloudy so we quickly got out. There were no towels and a bandaid on the floor. When we returned to our room to shower, we had terrible toiletries and they weren’t even full. This is not a good Hampton Inn.

We chose the Hampton because we thought it would be a step up from the other nearby hotel. I believe we made the wrong choice. The lobby was typical. Our room was not. You could see a large gap between the door and the hallway. The pillowcases were wrinkled. The bed was lousy. The headboards were worn, ripped, missing fabric, and shedding. The breakfast was undesirable. The scrambled eggs were ok, but there was no sausage or bacon. They had biscuits and gravy, but I didn't have that so IDK if it was good. They only had bananas. No other fruit. No yogurt. They had one carton of milk. I cannot comment on the pool, as we didn't go. Our shower had standing water while showering. Stay somewhere else.

The hotel is outdated and there are signs of wear throughout the property. It felt dingy and while not outright dirty, it wasn’t sparkling clean (think mildew in the shower that needs calking). I would not stay there again.

In town visiting friends. Barbara and Patience were awesome with the recommendations! They also gave us a magazine of things to do and we downloaded an app for the city. Checked out the rink because of their recommendations and had a great time trying something new. Will book again!

I found low mein noodles in my refrigerator.

We booked a room with a jet tub but we didn't get one. They said that is a problem with orbitz. Also the water stopped working for a few hours and there was someone elses hair on the clean towels. Otherwise the room was nice enough.