Vieraskäyttäjä
14. heinäkuuta 2025
We had the family suite, the most expensive room in the hotel. The bathroom is a disaster — on the second-to-last night, cockroaches appeared. We decided to leave. The shower leaks and gets clogged. The lack of maintenance makes you feel misled by the photos. The current state of the room has nothing to do with the photos. Maintenance is very poor. The room is not well insulated — you can hear everything from outside. One of the windows is even broken. Personally, I need Wi-Fi to work, and the room had no signal. They tried to fix it with a repeater, but the bandwidth was so low it was impossible to use. Rocky tries to solve the problems, but when he can’t, he just blames the owner and says there's nothing more he can do. Breakfast is low quality. For example, the juices weren’t fresh. I want to finish by pointing out that the night cost us €100. For that price, we had much better accommodation in Lombok. Most importantly: do not book the family suite room.
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