Home2 Suites by Hilton Phoenix Tempe, University Research Park

The place was really amazing the front desk managers were really good plus the gentleman at the bar in the evening hours was really nice thank you.

Wonderful property and I’ve stayed at Home 2 a lot. This one was spacious, staff accommodating, and over all a fantastic stay!

STAY AWAY, DO NOT STAY HERE! This is the absolute worst Hilton property I have ever stayed at. Staying here for 6 nights and have yet to receive any housekeeping services whatsoever. We have asked 3 different employees, one was a housekeeper one door down from us and she said we were not on her list! Manager Lee Ann was absolutely no help whatsoever. She offered me 10k HHP and to have someone come immediately and yet no one has come. I would love to show photo’s of my room, which is disgusting. Garbage over flowing, after emptying it several times on our own, towels all over our floor. Thinking that housekeeping would be coming. Then had an employee to deliver us some clean towels, never knocked on our door before he entered and said that”he didn’t know anyone was in the room”. Every employee we spoke with was very unwelcoming and we felt uneasy. The only exception was the breakfast staff. Nobody should have to feel this way while staying at a trusted brand hotel. Extremely disheartened, Laura Cox