Alma Boutique Hotel & Lounge

Was super nice and the lady was super friendly

My parents recently stayed at this hotel. When they booked, they were told the rooftop and restaurant would be open. My parents, in turn, overlooked that the hotel was dark and miserable, and thought that if the rooftop was open it would be acceptable. They arrived to the same miserable hotel where unfortunately the rooftop and restaurant were not open per their expectations. To make matters worse, they received an early check-in at 12pm instead of 3pm. The hotel staff charged them for the early check-in eventhough they specifically said they would not at the time of booking. When my parents complained the hotel were inflexible. This despite the fact that the reservation was for 12 nights prepaid. Lastly, on check in they wanted to charge an additional 300 shekel per day incase of any breakages. Besides the fact that the charge is, in and of itself is completely outrageous, the room is in such bad condition that everything is broken anyway. This is not a nice property and the staff’s attitude is anything but welcoming.

Alma the heart of Rothschild Blvd Special boutique hotel l, I can't explain my feelings towards this stay. It's amazing in all ways. The hotel needs renovation a bit in the rooms. But the service made all this anger go. Il see you soon can't wait,generous staff employees with big ❤️ heart.And lovely vintage and green 💚

One of a kind hotel One of the best weekends in Tel Aviv, thanks to Alma hotel, great room, super great staff, willing to give service and always listening Hotel designed retro which add to the good vibes of this weekend, location perfect, everything was in a short walk a way

Alma 2024 TLV Room was decorated amazing, the check in was easy and quick, Oriel from the front desk was so kind . Highly recommended to get there . Prime location and close to all best areas in Tel Aviv !

We’ve stayed in this hotel about three times a year in the past ten years. Unfortunately it’s no longer the luxury boutique hotel it used to be. The location is excellent, central, right a few steps from Rothschild Blvd., with public parking (for a fee) in the area. The property and furniture would need a thorough renovation: torn armchairs, severely deteriorated wooden floor covered with a low-quality patch to hide the damages caused by wear and moisture (especially near the shower), the shower fixed roughly with tape to avoid leaks, peeling paint on balconies. But the worst aspect is cleanliness: black mold in the shower, a plastic straw tied to a tree branch that overhung a balcony, no cleaning service in the room during our stay (and we stayed four nights!): the receptionist told us their policy is now to clean the room only if guests are staying at least one week, just once mid-week. You can ask for clean towels, but still… no cleaning service in hotel rooms during your stay, seriously? Unacceptable. Also, the mini fridge has been removed. The receptionist is present only a few hours a day. Not worthy a three or four-star hotel.