The Jaffa, a Luxury Collection Hotel, Tel Aviv

came to celebrate B-day during difficult time in Israel. A 500$ room per night, hotel failed to inform that due to situation all facilities are closed - spa, bar, pool etc. place practically deserted. Mini bar in room empty. Worst was dinner at restaurant - started with being served a different wine then we ordered, 2 starters came after half an hour wait, then another 90 minutes went by, noone cared, we asked for the manager who told us to go away. we left restaurant and checked out of hotel (weren't even asked why we are lea ivung after a few hours) we will never return. Appalling

In short, this hotel is completely overrated. Nice rooms, but not more than that. very expensive (1100$ per night) for a very standard room. The breakfast was minimalistic, and there was no variety whatsoever . for some reason, online, it appears that this hotel is adult only, but the hotel was full with children (take notice if you look for peace and quiet). Service was horrible and discriminating - the pool manager didn’t allow us to stay in the pool after the check out ( which is OK if it is hotel policy and enforced on everyone) and made sure yell to us across the pool that we have to leave the pool an hour before our checkout, this definitely made us feel unwanted and unwelcome. reception would not let us pay for late check out, but another couple that checked out at the same time as us were allowed to stay at the pool after checking out and returned to the pool without any issues after returning the room keys. I would expect more from a luxury hotel or as they call themselves. We paid an exorbitant price and had a very bad experience, I won’t be back to this hotel for sure because I don't really like being treated differently than others. I would recommend you to look for luxury somewhere else.

We stayed two nights at the old wing, where the sealing is super high, and there are authentic floors and windows. It was really special experience. At the beginning we received a room in the new wing but it was very small and not unique as the old one. The hotel is beautiful with great location near the old Jaffa, you can walk to the beach and to all the restaurants and attractions nearby. Breakfast is great. Don’t miss the chapel on the second floor.

We stayed for four nights at the jaffa Hotel. It was delightful. The staff are extremely well trained and friendly. They helped us with all types of small things in particular at the front desk was wonderful. There is a man there Nikita, who was exceptional.

Excelente hotel con muy buenas habitaciones y excelente servicio. El hotel se encuentra en el barrio de Jaffo donde hay un ambiente bohemio y honestamente un poco sucio. Pero el hotel tiene un excelente staff. En especial el Sr Freddie Broedner el cual nos atendió fabulosamente

Went with my wife for an evening in Tel Aviv to celebrate her birthday. Room was spacious, well-appointed, good view of the sea. Concierge, Reuven, was very helpful with arrangements. Had dinner in the grill restaurant: delicious prime ribs. Service was somewhat slow, despite our telling waiter we had ballet tickets and a time limit to get going. Breakfast in restaurant overlooking beach was fun-watching the yoga classes and sailing classes while stuffing ourselves with the brunch. Accessing the hotel from the road is difficult due to its location, and parking adjacent to the hotel (garage not owned by the hotel) was much more expensive than expected. Best NOT to come by car if it can be avoided.

Undoubtedly the best restaurant in Tel-Aviv. The service was spectacular, fast and truly luxurious. My date night went just perfectly, heads up to the team, especially Mihail and Ksenia. I had an amazing local dessert, covered with fresh berries and mascarpone.

Outstanding hotel with one of the best staffs in place. They took care of our every need anticipating, ahead of time, what our needs were going to be. Towels for the pool, water after returning, or the nice bottle of wine that welcomed us into our room when we arrived! Recommend without reservation!

Spent the weekend here in March. The room in the old section was beautiful a real special place. The lunch in the outdoor patio was excellent dinner. Dinner in Giordano’s, the hotel restaurant, was one of the best meals I’ve had in Israel. Would highly recommend this place.