The Jaffa, a Luxury Collection Hotel, Tel Aviv

Very nice staff and high level of serving I will return although it is very expensive

In short, this hotel is completely overrated. Nice rooms, but not more than that. very expensive (1100$ per night) for a very standard room. The breakfast was minimalistic, and there was no variety whatsoever . for some reason, online, it appears that this hotel is adult only, but the hotel was full with children (take notice if you look for peace and quiet). Service was horrible and discriminating - the pool manager didn’t allow us to stay in the pool after the check out ( which is OK if it is hotel policy and enforced on everyone) and made sure yell to us across the pool that we have to leave the pool an hour before our checkout, this definitely made us feel unwanted and unwelcome. reception would not let us pay for late check out, but another couple that checked out at the same time as us were allowed to stay at the pool after checking out and returned to the pool without any issues after returning the room keys. I would expect more from a luxury hotel or as they call themselves. We paid an exorbitant price and had a very bad experience, I won’t be back to this hotel for sure because I don't really like being treated differently than others. I would recommend you to look for luxury somewhere else.

We stayed for four nights at the jaffa Hotel. It was delightful. The staff are extremely well trained and friendly. They helped us with all types of small things in particular at the front desk was wonderful. There is a man there Nikita, who was exceptional.

Excelente hotel con muy buenas habitaciones y excelente servicio. El hotel se encuentra en el barrio de Jaffo donde hay un ambiente bohemio y honestamente un poco sucio. Pero el hotel tiene un excelente staff. En especial el Sr Freddie Broedner el cual nos atendió fabulosamente

Went with my wife for an evening in Tel Aviv to celebrate her birthday. Room was spacious, well-appointed, good view of the sea. Concierge, Reuven, was very helpful with arrangements. Had dinner in the grill restaurant: delicious prime ribs. Service was somewhat slow, despite our telling waiter we had ballet tickets and a time limit to get going. Breakfast in restaurant overlooking beach was fun-watching the yoga classes and sailing classes while stuffing ourselves with the brunch. Accessing the hotel from the road is difficult due to its location, and parking adjacent to the hotel (garage not owned by the hotel) was much more expensive than expected. Best NOT to come by car if it can be avoided.

Undoubtedly the best restaurant in Tel-Aviv. The service was spectacular, fast and truly luxurious. My date night went just perfectly, heads up to the team, especially Mihail and Ksenia. I had an amazing local dessert, covered with fresh berries and mascarpone.