Vieraskäyttäjä
3. toukokuuta 2025
Disappointing Experience – Would Not Recommend We booked this hotel through a tour operator, expecting a relaxing and well-organized holiday. Unfortunately, the reality was very different and deeply disappointing. 1. Wi-Fi: There was no working Wi-Fi in the room, and the connection near the pool was extremely weak. This was a major problem, especially since I needed to work during the trip. 2. Paid Upgrade Not Worth It: We paid extra for a room with access to a private pool and bar, but the area was always overcrowded, bar was closed 3. Language Barrier: Communication with staff was nearly impossible, as very few speak English. Basic service requests became stressful and frustrating. 4. Unfriendly Staff: Most interactions with staff felt cold or indifferent, which made us feel unwelcome. 5. Cats Everywhere: There were cats throughout the hotel – on furniture, dining areas, and sunbeds. I have a cat allergy, and it made the stay uncomfortable. Some cats were even aggressive, and it was disturbing to see them near food. 6. Cleanliness: Shared areas were not properly cleaned. Lobby sofas were covered in cat hair from the day we arrived, and the situation did not improve. We reported these issues to both the hotel and our tour operator. In our opinion, this hotel does not meet the promised standards. The atmosphere was uninviting, and we would not return or recommend this place to other travelers.
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