Miico Hotel @ Mount Austin

ที่พักใกล้แหล่งการค้าสามารถหาซื้ออาหารของกินได้สะดวกไม่ไกลจากแหล่งท่องเที่ยวห้องไม่ใหญ่มากมีเครื่องอำนวยความสะดวกพนักงานบริการดีจากที่พักสามารถเดินทางไปยังที่ต่างๆได้ง่าย

It was a bad experience. When we got back to our room in the evening and unpacked to settle in, we noticed that there was brown/blood stains on the mattress cover and a cockroach on the wall. There were also ants crawling about in the room (even killed 3 in the bed). When we pointed out these issues to the staff, the staff were not prepared/ill-equipped to deal with these issues. Poor service recovery and were not even apologetic. They had no rooms to offer (claiming full occupancy), only offering a new bed cover (which they refused to change for us) and a spray to kill the bugs (which they did not provide either). There were minor issues too such as odour in the room and toilet, layers of dust, broken toilet door lock etc. Also fyi, we booked it as it was near Aeon/Toppen mall but turns out there are no pedestrian crossings/ walkable side paths to get there. We will not be returning to stay again.

The hotel is highly recommended, near to Aeon Tebrau, massage and KTV. Just the clealiness in the room can be improved as we can feel it is a bit dusty on the room floor.