Havona Boutique Hotel - Mount Austin

for the room have some smoking smell and the cleanliness is ok only not very good and some of the TV is not working very well

A good hotel for short stay.

The hotel staff was friendly. There are coffee shops nearby for late-night supper but quite far away from town. Could have been better if the staff did make up for the room daily. My second day did not had make up despite putting the sign.

When we checked in, the management at the counter asked us to pay the booking tax again even though it was reflected in the payment statement. The desk clerk couldn’t even explain to us as to why we needed to pay again. The room was much smaller than what was stated in the app and photos. There was a loud buzzing noise coming from above and the toilet had a sewage smell coming from it. The so called “King or Queen” size bed was tiny and the mattresses the used had springs that made you feel as if you were going to bounce of the bed as you laid down. In the end, we booked a much better hotel and checked out within an hour of stay at the Arden’s. I will never ever book a room there again and I strongly suggest not to even bother looking at what they have to offer.

It’s the worst hotel I ever stayed in my life! Location was at a super ulu place, and out of the way. It’s totally not worth the money. Even towels was not provided too. The whole place look very worn down and *******.

Ok will come again next time. Ok with friends and family. Kanchenjunga

一切都很滿意...還會繼續用這家

Ardens hotel Austin is comparable to sutera crowd. The night life and audience crowd is far stronger than sutera Mall area

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