Tbilisi Philharmonic by Mercure Hotel arvostelua

Majoituspaikan vastaus: Dear Uzair,Thank you for your wonderful feedback! We’re delighted to hear that you found our hotel and services to be excellent. Providing the best experience for our guests is always our goal.We look forward to welcoming you back for another fantastic stay in the future!Warm Regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear Diana Kholmatova,Thank you so much for your enchanting review! We’re absolutely delighted to hear that your first visit to Georgia felt like a fairy tale and that you enjoyed our friendly staff, beautiful interior and perfectly clean rooms. It’s especially heartwarming to know that our team, particularly our security officer Goge, made such a positive impression on your stay. We’ll be sure to share your kind words with him—it will make his day! Your recommendation means the world to us, and we’re thrilled to have been part of your magical experience in Georgia. We can’t wait to welcome you back for another unforgettable stay!Warm Regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear Nick,Thank you for your kind review! We’re thrilled to hear you found great value in your stay with us. Providing an exceptional experience at a reasonable price is what we strive for. We look forward to welcoming you back!Warm Regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We’re thrilled to hear that you enjoyed your stay and appreciated the good service at Tbilisi Philharmonic Hotel by Mercure. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back in the future!Warm Regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear Shouxizhishiguanweilian,Thank you for your detailed and thoughtful review of your stay at Tbilisi Philharmonic Hotel by Mercure. We’re thrilled to hear you enjoyed so many aspects of your experience. Your kind words about our team, especially Luka, are greatly appreciated. Your recognition of his welcoming attitude and attentiveness is a great motivator for all of us. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear guest,Thank you for taking the time to share your feedback with us. We sincerely regret that your recent experience did not meet your expectations. Upon reviewing the situation, we understand that you requested to speak with a specific team member who was unavailable at the time. Our receptionist offered his assistance to address your inquiries, but we respect your preference to speak directly with her. Please rest assured that the receptionist was genuinely trying to help and provide the best service possible under the circumstances. We strive to ensure all our guests feel valued and respected during their interactions with us and I am truly sorry that this was not your experience. We appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future.Best regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear Nicolas,Thank you for your kind review and for highlighting the cleanliness of our rooms and our convenient location near the city's attractions. It was our pleasure to host you, and we hope to welcome you back to our hotel soon for an even better experience!Best regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear guest,Thank you for your wonderful feedback! We’re so pleased to hear that you enjoyed our central location, found the room to your liking and experienced our friendly team. It was a pleasure having you with us and your positive words mean a lot to our team. We hope to welcome you back to Tbilisi Philharmonic Hotel by Mercure soon for another great stay.Warm regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear Volkan Egemen,Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed the cleanliness, our friendly team and our convenient location in Tbilisi. Your positive words inspire us to continue delivering the best possible experience for our guests. We look forward to welcoming you back soon!Warm regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear Stanislav,Thank you for sharing your feedback. I apologize sincerely for the inconvenience you encountered during your stay with us. Regarding the smell in your room, we’ll investigate this issue thoroughly to ensure all our facilities meet the highest comfort standards. Your experience with the air conditioner is not typical and I’m sorry this impacted your stay. As for the concern with the key, I’d like to clarify that there was a misunderstanding. We do not issue identical keys for neighboring rooms and each room has a unique key for the privacy and safety of our guests. We apologize for any miscommunication on this matter. Thank you again for your valuable feedback and we hope to have the opportunity to provide you with a flawless stay on your next visit.Warm regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback with us. We’re glad you found our hotel nice, but I’m sorry to hear that the location didn’t meet your expectations in terms of proximity to tourist areas. While we are situated a bit outside the main tourist traffic, many of our guests enjoy the quieter surroundings and the opportunity to explore the local area. Your feedback is valuable, and we hope that on a future visit we can assist you with transportation options to make getting around more convenient.Warm regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated our service, comfort and location. Your kind words mean a lot to us and we look forward to welcoming you back for another great experience.Best regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback and for your kind words about our hotel’s central location and friendly team. We’re glad to know you enjoyed your stay. We hope to welcome you back again soon!Best regards,Mariam IchkitiFront Office Manager

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience with us. We sincerely apologize that certain aspects of your stay did not meet your expectations. Please know that we are addressing these concerns with our team to ensure improvements are made. Your feedback is valuable to us and we hope to have the chance to welcome you back for a more pleasant stay in the future.Warm regards,Mariam IchkitiFront Office Manager