Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
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Puhtaus4.4
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Anonyymi käyttäjä
Huone - King-size-vuode(Madatovi)
Majoittunut 11. 2024
Perhe
4 arvostelu
2.0/5
Lähetetty 26.12.2024
tl;dr: hotel put my safety at risk by letting a random stranger walk into my room at 2am, no safety lock
I stayed at this hotel for a total of 5 nights and everything was fine for the first 4 (at least for my room, more on my mother’s room afterwards), the view was great (got a free upgrade) and the breakfast is exceptional.
However, my final night was horrendous - at 2am I was woken up by a flashlight in my face and a random male stranger in my room staring at me. This was truly a traumatic experience as I was alone as a female. I thought I had put on the safety lock but after testing it the next day it does not work as long as the person has a key. After the sudden awakening I immediately phoned the receptionist, and this male receptionist had a horrible attitude and blamed the guest instead of admitting his own mistake. The next morning I asked the manager about what happened and only then I was told that the guest from the room next door forgot his key and simply asked the male receptionist for it, and mistakenly said my room number. Ok, of course this happens sometimes, but how on earth did reception give a random guy a key without checking the ID linked to the room ***?? Doesn’t make any sense and it is 100% the hotel’s fault.
The hotel later compensated me with that night’s room stay and free transfer to the airport and a bottle of wine, but honestly, no amount of money can compensate for the fear I felt over my safety in a country that’s not really that safe to begin with. I woke up in cold sweat at least 4 times that night and could barely sleep before my 20 hour long flight. It was horrible and I do not recommend anyone staying at this hotel, unless they do something drastic to improve their management.
Onto their facilities/amenities, my mother’s room’s bathroom light couldn’t be turned off, and the mechanic simply told her to twist the lightbulb herself to turn it off manually. ***?? The next morning we complained and they finally fixed it by installing a pulling mechanism to help her manually turn off the light. The same day when she used the hairdryer (provided by the hotel) the electricity cut off entirely in the bathroom. There were problems almost every night and we couldn’t be bothered to spend so much time on our vacation to fix this hotel’s issues.
Käännä
Hei Kiu Au
Huone - King-size-vuode(Madatovi)
Majoittunut 11. 2024
Perhe
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 20.12.2024
Beds are really comfy, requested for a quiet room and got what I wanted. Friendly service and exceptional breakfast!!
Käännä
R Kosters
Telegraph Double Room
Majoittunut 11. 2024
Liikematkustajat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.12.2024
Spacious hotel on a good location in Old Tbilisi area. Good king-size bed and perfect rain shower. Breakfast was excellent with a good mixture of continental and local food.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your positive feedback. We are happy to hear that you thoroughly enjoyed your experience with us.We would be delighted to welcome you back again soon!
Vieraskäyttäjä
Majoittunut 10. 2024
Yksin matkustavat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.11.2024
Отличный новый отель. Завтрак разнообразный .
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your positive feedback. We are happy to hear that you thoroughly enjoyed your experience with us.We would be delighted to welcome you back again soon!
Aleksandr
Majoittunut 9. 2024
Pariskunnat
6 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 16.10.2024
Отель в центре все в шаговой доступности. Завтрак нормальный. Есть большой балкон.
Из минусов запах канализации в ванной !!!!!
Käännä
Majoituspaikan vastaus: Dear Aleksandr,Thank you for taking the time to tell us about your experience at Museum Hotel..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Museum Hotel. Looking forward to welcoming you back!Sincerely,General ManagerTamar Akhalbedashvili
Majoituspaikan vastaus: Dear Guest,Thank you very much for your positive feedback. We are happy to hear that you thoroughly enjoyed your experience with us.We would be delighted to welcome you back again soon!Warmest Regards,General ManagerTamar Akhalbedashvili
Majoituspaikan vastaus: Dear Guest,Many thanks for writing this great review about your recent stay at the Museum Hotel. We are very pleased to read that you enjoyed staying in our beautiful Hotel in the heart of Tbilisi. It was a pleasure for our team to surround you with hospitality during your stay and it is great to hear that you truly enjoyed each of your days in Tbilisi and we had an opportunity to contribute to your impression and become a part of your memories!Once again thank you very much for your review! We are looking forward to welcoming you back to our hotel during your next trip to Tbilisi!Warmest Regards,
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to tell us about your experience at Museum Hotel..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Museum Hotel. Looking forward to welcoming you back!Sincerely,General ManagerTamar Akhalbedashvili
Vieraskäyttäjä
Telegraph Double Room
Majoittunut 6. 2024
Perhe
3 arvostelu
4.7/5
Mahtava
Lähetetty 1.10.2024
地理位置優越。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to tell us about your experience at Museum Hotel..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Museum Hotel. Looking forward to welcoming you back!Sincerely,General ManagerTamar Akhalbedashvili
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to write a review about our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. As the hotel is located in the very center of the city there might be some noise outside during the traffic. We hope to have the honor of serving you again should your travels bring you back to Tbilisi.Sincerely, General ManagerTamar Akhalbedashvili
Vieraskäyttäjä
Telegraph Double Room
Majoittunut 6. 2024
Perhe
27 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.7.2024
酒店位置不錯,早餐不錯,性價比高。酒店後身有家樂福和很多吃東西的店。
Käännä
Majoituspaikan vastaus: Dear Guest,Many thanks for writing such a positive review about your recent stay at the Museum Hotel..We are very pleased to see that you enjoyed your stay in our beautiful Hotel in the heart of Tbilisi.We are looking forward to welcoming you back to our hotel during your next trip to Tbilisi.Sincerely,General ManagerTamar Akhalbedashvili
GraceZhang313
Atoneli kahden hengen huone
Majoittunut 6. 2024
Yksin matkustavat
32 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 11.7.2024
我住的312房間的洗手間有很多螞蟻不知道為什麼,凌晨6點左右會非常吵。其它都還好。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to tell us about your experience at Museum Hotel..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Museum Hotel. Looking forward to welcoming you back!Sincerely,General ManagerTamar Akhalbedashvili
Vieraskäyttäjä
Telegraph-kahden hengen huone
Majoittunut 4. 2024
Matkusta ystävien kanssa
5 arvostelu
3.7/5
Lähetetty 26.6.2024
中規中矩,位置可以,性價比ok
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for such positive feedback. The opinion of our guests is very important to us.Thank you for choosing Museum Hotel. We hope to see you again soon!Sincerely,General ManagerTamar Akhalbedashvili
Wuxizhuxiaowei
Telegraph-kahden hengen huone
Majoittunut 4. 2024
Matkusta ystävien kanssa
17 arvostelu
3.8/5
Hyvä
Lähetetty 17.6.2024
還算可以的
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your positive feedback. We are happy to hear that you thoroughly enjoyed your experience with us.We would be delighted to welcome you back again soon!Warmest Regards,General ManagerTamar Akhalbedashvili
Gerry Kang
Sviitti(Museum)
Majoittunut 4. 2024
Pariskunnat
43 arvostelu
5.0/5
Ylivertainen
Lähetetty 20.5.2024
호텔 스탭분들 모두 친절하고 건물이 유니크 해요!
호텔 바로앞 주차가 가능해서 (무료) 매우 편리 했었어요.
시내 중심이라 위치도 좋았습니다 !
강추!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your positive feedback. We are happy to hear that you thoroughly enjoyed your experience with us.We would be delighted to welcome you back again soon!Warmest Regards,General ManagerTamar Akhalbedashvili