Pine Astoria Hotel

It was a great experience. Cleanliness of the room, service, staff, all good. The room also had a great view. The swimming pool was accesable and warm. I definatly recommend it. The location was also satisfaction. ohh about the breakfast, I really miss the brunches I ate there.

It is a five star hotel in the old Tbilisi near to touristy places where is possible to watch all by walking. Although for arriving to the hotel you need hiking. All of the stuffs are kind and helpful. The breakfast is almost complete. The room were be cleaned every day. highly recommended.

this is fataneh yavarifar,i am writing from room 808. i am really sorry for this hotel for having such uneducated stuff. the first night we came here , there wasnt any blankets, we slept really uncomfortable. for the second night i called the reception and asked for it. he told me it was unpossible , because there wasnt any room service stuff there . i explaned the previous night was really cold and my doughter was shiverring and we really needed it . but he ignored me . on 5.am i called but no answer. i went down and asked for blanket angrily . still he didnt do anything and just argued with me . when he saw my persistance , he went to the storage just some steps away and handed a blanket to me!! no any apologize, not any kind words , just angry looks !!! i want to tell you that you are really unprofessional and i never recomment this hotel!!

This has been one of the worst hotels i have stayed! They claim to be a five star but do not have any kind of room service and the people at reception are extremely rude!!! Restaurant is shut early evening leaving the guest stranded.. Horrible experience!

I want to write my review with this differentiation that 5 Stars Building and 5 Stars services are completely different issues! My stay at this hotel dates back to September 2023 and I hope during past months, hotel management improved its service; But I review some important points about Pine Astoria Tbilisi. Actually, hotel's building is 5 Stars and its location is very very good. Also, It has good rooms with nice design and amenities and what needs to be improved is hospitality skills. There are very few staff (Just one waiter in Breakfast Salon and even no body in Pool area to provide necessities like locker) and it make a very Slow Hotel... Breakfast items are not match with 5 Stars Standards. However you can find some delicious foods. This hotel is not ready for emergency conditions. My toe was injured and they didn't have simple first aid and just provided some Non-Sterile Cotton. Overall, if Pine Astoria hire many more skilled staff, it could be good hotel. But in my own experience it is not a 5 Stars (and in some aspects) or even 4 Stars hotel.

Отдыхали с семьей в феврале 2024 в номере бизнес сьют. Отель на 5 звезд не тянет совсем: - кроме кружек к номере нет другой посуды. Нет бокалов ни для воды, ни для вина -мини-бар пустой -рум-сервис работает до 21.00 - полотенца пахнут хлоркой -сантехника разваливается (душ работал через раз, кнопка слива унитаза отвалилась) -на стенах пятна -в коридоре нет шкафа, т.е. заходя в номер в верхней одежде надо пройти зону гостиной, потом зону спальни, чтобы подойти к шкафу и оставить верхнюю одежду. Это очень не удобно - скудный для 5 звезд завтрак -у меня был день рождения, отель никак не поздравил. Расположение тоже не удачное, вроде 10 минут до площади Свободы, но вокруг ни магазинов ни ресторанов ни кафе ни баров Из плюсов был красивый вид из номера на город и 5 минут пешком до нижней станции фуникулера на гору.