Hotel Agua Escondida

Todo fue genial. El hotel está en frente de la catedral y tiene unas vistas espectaculares. La piscina está muy bien. No hay ruidos. La habitación es muy agradable y amplia con una cama muy grande El personal es inmejorable.

First of all, the rooms were clean and comfortable, and the staff was friendly. Also, we spent a ton of time up at the pool, and seemed to have the entire place generally to ourselves for our 3 day stay. Walking around the town was awesome, and a fun adventure. The real star of the show is the Hacienda restaurant! The food was AMAZING. Each meal was like an explosion of taste and goodness. We are numerous breakfasts and dinners there, and the prices were very reasonable. The staff was accommodating and really cool too.

The hotel is perfectly situated on the main square of the vilage. The views from the roof terrace are stunning as is the location. However there are many things that made this hotel a no go. The most important is the noise. The hotel has many bars/discos beneath it and you can start sleeping only from 2 am onwards. The music is very loud and even with earplugs (provided by the hotel on your bed table) it goes on until very late. Apparently, it is not only a part of the hotel since I was told that changing rooms would be useless. Compared to this, the fact that hot water pressure in the shower doesn t exist, the rooms are old but not in the nice way, full of insects, no help with the luggage, no elevator...are just minor details in the overall experience. I regret having booked this hotel since it ruined my weeked in this lovely village otherwise. Hope it helps

What a find! This hotel is absolutely incredible. It’s right directly off the main square in Taxco, so you are in the heart of the action - step out of the front door and there is the cathedral right in front of you! All the shops and restaurants you could ever want are a few steps away, including a great coffee shop right next door. However, our room was completely quiet and restful, with a stunning view right out of the window. Very clean, comfortable bed (although short for me - this is Mexico), lovely bathroom, and super helpful staff. There are a few staircases to deal with, but not sure if there is an elevator or not. One note: we walked from the bus stop (from CDMX) - there are taxis (VW Bugs), but the streets are very narrow and slow. Much easier to walk - about 15 minutes. Hotel restaurant was delicious and delightful, with lots of authentic and interesting dishes and drinks. Huge pool deck, although not much use in winter. Nice refreshing pool with towels, music, and a bar. And on top of it all, the prices were excellent!!

Visited during Dia de los Muertos weekend. It was a beautiful stay, perfect location as its right across the street from the Zocalo. Our room was nice and comfy, we opted for the suite with an outdoor balcony, perfect. The stairs though!!! Whew, lots and lots of stairs, we were exhausted by the time we reached our room. Service was excellent. Everything was pretty perfect. Would definitely stay again.

The staff was great, very helpful, had a beautiful room with a city view, quite and relaxing. Had most of our meals at the Hacienda restaurant in the hotel lobby, Cristóbal was our waiter and did an outstanding job. He recommended food and it was the best we had in Taxco. Great location, easy to get almost anywhere we wanted to go.

Cómodamente céntrico. Hermosas instalaciones. Hermosas vistas de la ciudad. Alberca refrescante. Buena atención de personal. Muy cerca de los atractivos turísticos. Excelente relación precio/calidad. Superó mis expectativas

Todos son muy amables, me encantó que que el hotel tiene bastante espacio para pasar en familia, Francisco nos ayudó a localizar taxistas y guiarnos por Taxco. La comida del la Hacienda esta espectacular. Les recomiendo hacer todas las actividades que ofrece el hotel, como la callejoneada, grutas, fotos por Taxco, me encanta el ambiente en el zócalo, los callejones asen que se Lusca los mariachis todas las noches.

This hotel was a huge disappointment. We stayed one night then moved to another hotel forfeiting the money we spent to stay 3 nights. The hotel is dark, the rooms small, the beds and pillows like rocks. The bathroom door knob fell off, the toilet didn’t flush. I left something in the room and I knew exactly where it was but they said it wasn’t there.