Princess Taurito

This 4 star hotel has clearly had a recent brilliant refurbish. From the moment you walk in you feel relaxed. The reception team are all super friendly and welcoming and help with any issues you may have. The pools are lovely with stunning views of the ocean and if you upgrade to the gold wristband you have access to a stunning sunbathing area with views of the port of Mogan. Food is fantastic with a great selection to meet everyone’s needs, including those with gluten free diets etc. We had a 5 nights away break and had lovely weather with temps in the low 20’s which was perfect. It is a quiet location with a lot of retired guests but also some young families, but if you want a lively night life then this location is not for you. I would definitely recommend a short trip to Port Mogan- it’s absolutely stunning and the hotel have a daily free shuttle bus for a 3 hour visit. You won’t be disappointed with a visit here as the location, the hotel and staff is amazing.

This hotel overall is 3 star. The few niggles have made it drop down a star easily. Firstly, the hotel itself: furniture, pool, kids splash pool, rooms and the space is definitely 4 star. But the fact there is no table service anywhere is really annoying especially in the restaurant. We couldn't check into our room till 4.30pm which was 2 hours after we arrived and when you arrive off a plane you need to get to your room asap! English Television channels didn't work even though advertised and when asked to fix it - it was a no! We never got our complimentary drinks in the room even after asking. The food isn't great (not horrendous) but not that good, it's way too salty and poor choice and not nice restaurant to sit in. The lifts are filthy and need to be cleaned and the entertainment consists of a singer every night which finishes at 10pm. The singers aren't very good and all very slow, no real actual entertainment. The pool area is nice, we had great weather and I love the kids splash pools, overall it isn't bad, but not four star. If you could get a bargin I would come again, but I doubt I ever will

People are leaving very dramatic reviews for this hotel as of late. It’s a very beautiful hotel on the beach front with absolutely stunning views of the beach. The beach itself is on the doorstep within a one minute walk. The staff are brilliant and very welcoming. No issues with service at the bars, short queues of about one minute due to everyone heading there at the same time. Our room is beautiful and even has a pull out sofa bed (something we didn’t even realise until the day before we left). My favourite part was listening to the waves whilst reading in the morning sipping on a coffee. There is beer, wine & sangria on tap at poolside to help yourself to as well as a snack bar offering light lunch and a selection of desserts and ice cream. We did read prior to attending there was an outbreak of neurovirus. Me and my partner were concerned about this and regularly hand sanitised our hands at every opportunity, only to learn three days in this does nothing to stop neurovirus. Neither of us caught it so I’d assume it has stopped by now or we have just been lucky! Never had any issues with getting a sun lounger during peak times. Heavily enjoyed the no reserving policy until after 10:00. The hotel itself and the rooms would deserve a 5 star rating, there were just a few issues I had which could easily be corrected with other parts of the hotel. Firstly, having food at dinner as a vegetarian is quite challenging. Nothing is labelled other than alleges so at times it is a guessing game of what I could eat. A lot of the time I had to stick to safe options. A simple V or VE near the allergy symbols could help a lot. On our last day (Sunday) we could see the hotel had become a lot busier; dinner was busier but still not a huge issue to navigate through people. Overall if you came to this hotel just looking for things to pick at you could find them but if you want a nice relaxing holiday this is the place to come. People are extremely dramatic with their reviews, it is a lovely hotel with stunning scenery and wonderful staff. Nearly faultless for ourselves and would come back again.

Must say hotel location lovely clean but entertainment poor food cold having to queue for 15 mins at night for drinks. But after 3 days wàs taken ill with serious sickness and hotel was no help at all my wife asked for water and than said no you need to pay by time we were going home there was quite a few people ill with sickness would not return to this hotel as staff not helpful to people that were ill

went twice before and was good, we were skeptical about coming again because of all the reviews but it certainly wasn’t as bad as people made out, only issues were that we were looking forward to the rituals bathroom products that came with esencia and never got, they also advertised robes and slippers which we never got, they advertised a coffee machine with daily pod refills which we never got, we were also promised a bottle of water a day and didn’t even get them when we would call down to reception to let them know we haven’t had any brought the entire time we were there, food was okay can’t complain as it’s obviously an all inclusive, pool was nice, always enough space at sunbeds etc, just let down because of them not giving anything that was promised at all. Still had a good time, nice weather, most the staff was lovely and entertainment was good, drinks at the bar were pretty nice too.

Fantastic everything apart from being really sick for 3 days d and v not sure if food related as eggs were mixed on the side or Noravirus everything else was great lady at desk didn’t tell us of our privileges so we lost 36 hours of extra benefits that we paid for but never mind