Vieraskäyttäjä
7. lokakuuta 2023
OMG alright. What an absolutely fabulous motel run by a great couple. On arrival we were warmly greeted and offered bottled milk, none of those plastic cups here! and escorted to our room where all the facilities were clearly explained. My wife is in a wheelchair so we had an accessibilty room (room 3) which was perfect. The bed is a super comfy king size with exceptional quality sheets. There is a large tv with Sky, Netflix to view along with free ultrafast wifi, so if you are a technophobe you should be in your element! A well equipped kitchenette with all the amenities that you can think of completes the room. The bathroom is well laid out and the owners provide soap,shampoo, conditioner, flannels and lovely fluffy towels. We stayed here as we had to attend a family funeral at 11am the next day. Because of this we decided to check out at the latest time of 10am... and then the wheels fell off. On arriving at our car my wife became violently ill and to cut a long story short the owners and one of their staff (I wish I asked her name because she is absolutely fabulous) without hesitation offered our room back to us so that we could clean up. This despite the fact that we are now past checkout time and holding up production so to speak. The owners had no idea that we was there to attend a funeral until later and so we know that this was no sympathy action but a genuine case of helping someone in need. It is not so much what they did, but how it was done that is so very much appreciated. Unfortunately we missed the funeral. Definitely our go to accommodation when returning to Tauranga and highly recommended to anyone.
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