Holiday Inn Taunton M5, Jct.25

We have had to stay here 3 times not because of want but as the cheapest hotel at the time . It's okay

Very clean room, bus stop right outside to get into city centre, good amenities at hotel.

Good for families. Food was good. Facilities are limited. Service was good.

Great stay and awesome food .The location was also great accessible

Room was large, with a "small double" bed in it, with ample space for a normal double or a king sized bed. Shower had rusty / dirty sealant at the bottom of the glass and dusty headboard fixtures but the main room was clean. handy that they have a stock of spare toothpaste / razors in case you forget them... we saw someone make use of this. Great idea. The staffing of the reception / bar area was lacking during the evening whereby you couldn't locate anybody for long periods and the older of the two ladies behind the desk when she was there was not the most hospitable of hoteliers. The younger one (possibly being 'trained') was much more friendly, engaging and helpful. Cooked breakfast options for vegetarian guests was poor and the quality wasn't the greatest but the hotel is not claiming to be The Ritz! Food filled a hole till lunchtime. For a one night stay it was ok. Wouldn't want to stay longer term. Location is great if you want to just nip off the motorway for a break before carrying on with a longer journey.

A disappointing stay at the hotel. As a first impression, the receptionist (gentleman wearing trouser braces) was clearly uninterested in my stay, he did not give any details about the hotel, discuss my stay or IHG membership, and handed me the keycard in a piece of stapled paper (see photo). The room could do with a refurbishment, see the dirty bedroom wall photo, and the plug socket next to the bed did not work. The height of which the shampoo and shower gel was ridiculous and unreachable for anyone under 5ft8.