City Palace Hotel Tashkent arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your experience with us. We sincerely regret to hear that your stay did not meet your expectations and that you encountered multiple inconveniences.Your concerns regarding the elevator malfunctions, stairway access, plumbing issues, and restaurant quality are deeply troubling, and we apologize for any discomfort this may have caused. Additionally, the attitude of our front desk staff and the confusion surrounding your invoice are unacceptable, and we truly appreciate you bringing this to our attention.Please know that we take guest feedback seriously, and we are working diligently to address these issues to improve our service and facilities. If possible, we would love the opportunity to discuss your experience further and find ways to make things right. You may reach out to us at [hotel contact information].We hope to have the chance to welcome you back under much-improved circumstances in the future.Best regardsDilshod Mamatov

Majoituspaikan vastaus: Dear Ms. AlenaThank you for your kind words and for sharing your experience with us. We're thrilled to hear that you enjoyed your stay and found it better than the hotel opposite!We understand that the elevator situation could have been more reliable, and we sincerely appreciate your patience. Your feedback helps us improve, and we will continue working to ensure a smoother experience for all our guests.We hope to welcome you back again soon for another great stay—hopefully with fully cooperative elevators next time!Best regards,Dilshod Mamatov

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your thoughts about your stay at the City Palace Hotel Tashkent. We truly value your feedback as it helps us improve our services and ensure a delightful experience for all our guests.We're pleased to hear that you enjoyed the solid wood furniture and the unique decorations featuring various artworks. It's wonderful to know that you appreciate the distinctive charm of our hotel.We apologize for any inconvenience caused by the height of the pillow and the quality of the room network. Please rest assured that we will look into these matters and make the necessary adjustments to enhance your comfort and connectivity during future stays.Regarding breakfast, we are glad you found it rich, though we regret it did not fully meet your expectations in terms of taste. Our culinary team will carefully review the menu to provide a more satisfying selection for our guests.Your feedback is invaluable to us, and we hope to welcome you back for an even better experience.Warm regards, City Palace Hotel Tashkent Team

Majoituspaikan vastaus: Dear Guest,Thank you for your detailed feedback about your experience at the City Palace Hotel Tashkent. We are truly sorry to hear that your stay did not meet expectations, and we sincerely apologize for the inconveniences you faced.The issues with the room network and lack of wireless connection are concerning, and we will prioritize improving our connectivity to ensure smoother experiences for all our guests.We are disappointed to hear about the poor front desk service and unprofessional handling of your payment records. Your comments will be addressed with our team to enhance training and ensure more efficient, welcoming, and professional service in the future.We regret that the room setup and breakfast options did not meet your expectations. Feedback like yours encourages us to review our amenities and make necessary changes to provide greater comfort and satisfaction.Thank you for bringing these issues to our attention. We deeply value your feedback and are committed to improving to make future stays more enjoyable.Warm regards, City Palace Hotel Tashkent Team

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback about your stay at the City Palace Hotel Tashkent. We are glad to hear that you appreciated the hotel's facilities and its convenient location.However, we deeply regret that your experience did not meet your expectations. We sincerely apologize for any shortcomings in our front desk service and for any inconvenience caused during your stay. Your comments are taken very seriously, and we will address these concerns with our team to ensure a more professional and welcoming experience for all our guests.We are committed to improving our services and providing a better experience for our guests in the future. Thank you for bringing these matters to our attention.Warm regards, City Palace Hotel Tashkent Team

Majoituspaikan vastaus: Dear Guest,Thank you for your kind feedback about your stay at the City Palace Hotel Tashkent. We are delighted to hear that you enjoyed our central location, found it convenient for exploring the city, and appreciated the friendliness of our staff. It's also wonderful to know that you were pleased with the richness of our breakfast offerings.We sincerely apologize for the inconvenience caused by the wireless network issues. Your feedback is invaluable, and we will work diligently to improve our internet connectivity to ensure a seamless experience for our guests.Thank you once again for sharing your thoughts. We hope to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards, City Palace Hotel Tashkent Team

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback about your stay at the City Palace Hotel Tashkent. We are glad to hear that you appreciated the hotel's convenient location.However, we deeply regret the issues you faced during your stay, including the lack of internet connectivity and the unavailability of beer and wine. These are certainly not the standards we strive to maintain, and we will address these concerns promptly to ensure better service in the future.Your feedback is invaluable to us, and we sincerely apologize for the inconvenience caused. We hope to have the opportunity to improve and provide a better experience should you choose to stay with us again.Warm regards, City Palace Hotel Tashkent Team

Majoituspaikan vastaus: Dear Guest Thank you for your kind words! We’re delighted to hear that you enjoyed your stay at City Palace Hotel Tashkent. Your positive feedback inspires us to continue providing excellent service. We look forward to welcoming you again soon! Best regards, City Palace Hotel Tashkent Team