Premier Inn Liverpool (Tarbock)

I stayed here one night on business, at checking my colleagues and I were asked to state our nationality. This was a little surprising as I’ve never been asked it before. But have learnt this relates to the legal obligation under the Immigration (Hotel Records) Order 1972. The staff were all lovely, however the rooms are very in need of a refresh. I had to request an alternative room as the first one given smelt of smoke, thankfully this was addressed promptly and I was given another room. This second room however was not the best as the bathroom had what appeared to be mould in the grout and the complimentary soap dispensers were visibly dirty with a collection of limescale and in need of replacement. Privacy was also an issue as I couldn’t open the curtains as the room faced a main road where there was lots of traffic in the morning. There was a standard breakfast offering in the morning but for an evening meal it was extremely limited with no real heathy options and only tinned wine.

The mattress was absolutely gorgeous best 2 nights sleep I've ever had would love it at home. Hotel location was perfect 10 minutes away from our friends homes. Food was fantastic and ample choice for cooked and continental choices. Staff were very friendly and couldn't do enough for you. Everywhere was very clean and spotless. Loved the little restaurant that has been added. Perfect stay and will definitely be back Very reasonably priced

The pillows were fluffy, the bed had just the right amount of spring to it, there was adequate space for a double room, and most importantly everything was CLEAN. The restaurant meal deal is a real bargain, and the quality and quantity was surprisingly good for a hotel. Lisa and Isabela were warm and professional and made me feel like I was a regular my whole life, returning again to my usual, although it was my first visit. Their restaurant booking system seemed to take WAY to long (someone should look into streamlining that stuff guys, c'mon), but between a bit of banter and some questions about my day, Lisa managed to make it look like nothing, despite the fact that I was aware she was up to her neck in helping the restaurant sort out their busy dinner period. Although I witnessed some guests being really self-entitled and nasty about their meals, Isabela never let that get to her, and by the time she came to my table, she was smiling again, recommending me wines to go with my main course. If every Premier Inn experience was like this one, I wouldn't want to hear of other lodging options.