Majoituspaikan vastaus: Dear SirWarmest Greeting from Swiss-Belhotel TarakanYour compliments on our service are greatly appreciated. We want to create a memorable experience for our guests, and it's great to know that we made your stay here a success.Thank youRegardManagement
Ario Oktora
Superior Double -huone
Majoittunut 9. 2024
Liikematkustajat
7 arvostelu
10.0/10
Ylivertainen
Lähetetty 31.12.2024
good hotel
Käännä
Majoituspaikan vastaus: Dear Bapak Ario OktoraWarmest Greeting from Swiss-Belhotel Tarakan Thank you for you value feedback, We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting our product/service. We truly appreciate your feedback and are always striving to improve.Regard Management
Anonyymi käyttäjä
Superior Double -huone
Majoittunut 11. 2024
Yksin matkustavat
20 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 22.12.2024
In the middle of town, quite convenient and friendly hotel staff
Käännä
Majoituspaikan vastaus: Dear Sir/MadamWarmest Greeting from Swiss-Belhotel Tarakan Thank you for you value feedback, We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting our product/service. We truly appreciate your feedback and are always striving to improve.Regard Management
Vieraskäyttäjä
Superior Double -huone
Majoittunut 8. 2024
Liikematkustajat
2 arvostelu
6.0/10
Lähetetty 20.10.2024
很老的酒店了
Käännä
Majoituspaikan vastaus: Dear, SirWarmest Greeting from Swiss-Belhotel Tarakan Thank you for your feedback, We value your review regarding the building and we realize many of our hotel building need to be face lifting on it in the coming months and we hopefully could generate it becoming new standard hotel in general look. We thank you for your valued review and we expect by your comments, we could generate it becoming better in the future. Kind regard, Management
Vieraskäyttäjä
Superior Double -huone
Majoittunut 2. 2024
Liikematkustajat
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 16.3.2024
設施差,其他挺好
Käännä
Majoituspaikan vastaus: Dear, 高级双人间 Warmest Greeting from Swiss-Belhotel TarakanThank you for your feedback, We value your review regarding the building and we realize many of our hotel building need to be face lifting on it in the coming months and we hopefully could generate it becoming new standard hotel in general look. We thank you for your valued review and we expect by your comments, we could generate it becoming better in the future. Kind regard, Management
Vieraskäyttäjä
Superior Double -huone
Majoittunut 2. 2024
Liikematkustajat
123 arvostelu
10.0/10
Ylivertainen
Lähetetty 7.3.2024
great!
Käännä
Majoituspaikan vastaus: Dear Mr/Mrs. 高级双人间Warm greetings from Swiss-Belhotel Tarakan..! Thank you for choosing Swiss-Belhotel Tarakan's services and for taking the time to give us a rating. From your ratings and comments, we conclude that our service has met your expectations. This motivates us to continue to improve our services for the comfort of guests staying at Swiss-Belhotel Tarakan. Thank you and we look forward to your next visit to Swiss-Belhotel Tarakan. Warm regards, Management
Vieraskäyttäjä
Junior-sviitti
Majoittunut 9. 2023
Matkusta ystävien kanssa
1 arvostelu
7.5/10
Lähetetty 20.10.2023
Good can be better
Käännä
Majoituspaikan vastaus: Thank you for the review you gave for Swiss-Belhotel Tarakan. We are very happy to be able to provide an extraordinarily pleasant experience for you. Your review adds to our performance and that of the team to be more active - even better in providing professional service to all guests. Warm greetings, Management
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut 7. 2023
Liikematkustajat
111 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 22.8.2023
也許是當地最好的酒店了
Käännä
Majoituspaikan vastaus: Warm greetings from Swiss-belhotel Tarakan!Thank you for your input for the assessment of the Swiss-belhotel Tarakan hotel. We hope that this assessment can make a positive contribution to the progress of our hotel services and products getting better in the future. Thank you and greetings from us,Best regards,Management
Christopher
Majoittunut 2. 2025
Perhe
6.0/10
Lähetetty 24.3.2025
The water heater was not good, a warm to cold shower was available, but a hot shower was not.
Also, we got one small towel, and were asked about were the second towel was. That was new to us.
The staff was excellent and attentive.
The breakfast buffet was okay, and you can ask for eggs to be prepared as you like.
The noise was not the fault of the hotel, it is on the main road and has old windows.
Käännä
Majoituspaikan vastaus: Dear Mr Christopher NWarmest Greeting from Swiss-Belhotel Tarakan!We sincerely apologize for the water heater that you mention it, we already check with our engineering to follow up, Your compliments on our staff's service are greatly appreciated. We aim to create memorable experiences for our guests.We hope your next visit will be better.
andrew l
Majoittunut 1. 2025
Matkusta ystävien kanssa
4.0/10
Lähetetty 20.2.2025
In general the hotel was ok, although it was slightly overpriced. The significant issue I had was the standard of bed that was provided. I travel for two months a year and stay in accommodation ranging from backpackers to five star hotels, but the bed in this hotel was by far the worst I have struck for years. It sagged permanently in the middle and meant that when i woke in the middle of the night i had a terrible headache from my curved spine. I couldn't sleep after that. My friend's bed was ok. The management are aware of the problem, and have started replacing the beds (starting in the more expensive rooms). In my mind there is no way that any hotel should have offered that bed to a guest. If you do stay there, i suggest you carefully check the standard of the bed you are being offered.
Käännä
Majoituspaikan vastaus: Dear Pak Andrew Warmest Greeting from Swiss-Belhotel Tarakan Thank you for submitting your comment. We always appreciate every comment to develop better services for our guests. As previously confirmed to you that the bed has been replaced with a new one. We will check and see it in the room where you are staying. Thank you for staying. Greetings Management
maximilian1988
Majoittunut 12. 2024
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 27.1.2025
This excellent hotel earns a perfect 5-star rating for delivering outstanding comfort and service across all aspects of the stay. The bed deserves special emphasis for its exceptional comfort - truly worthy of multiple exclamation points! The quality of sleep it provides sets a remarkably high standard for hotel bedding comfort. Staff demonstrate exemplary friendliness, creating a welcoming atmosphere throughout the property. Their attentive service enhances the overall guest experience. The breakfast offering impresses with delicious options, providing an excellent start to each day. The quality and variety of breakfast items meet high standards for hotel dining. A particularly valuable amenity is the complimentary airport shuttle service, adding convenience for travelers. This thoughtful service removes transportation stress from arrival and departure. For anyone visiting Tarakan, Swiss-belhotel provides an exceptional combination of supreme comfort, friendly service, quality dining, and practical amenities. The outstanding bed comfort alone makes it worth booking, while the additional perks create a complete premium hotel experience.
Käännä
Majoituspaikan vastaus: Dear Bapak Maximilian Warmest Greeting from Swiss-Belhotel Tarakan Thank you for you value feedback, We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting our product/service. We truly appreciate your feedback and are always striving to improve. Regard Management
Elizabeth
Majoittunut 7. 2024
Perhe
10.0/10
Ylivertainen
Lähetetty 26.8.2024
This hotel was exceptional, a little dated however blending to its surrounds and with a beautiful pool it was the place to be and cool off. The room was large and had everything we could possibly image. Service was excellent.
Käännä
Majoituspaikan vastaus: Dear Ms Elizabeth Warm greetings from Swiss-Belhotel Tarakan..! Thank you for choosing Swiss-Belhotel Tarakan's services and for taking the time to give us a rating. From your rating and comments, we conclude that our services have met your expectations. This motivates us to continue improving our services for the comfort of guests staying at Swiss-Belhotel Tarakan. Thank you and we look forward to your next visit to Swiss-Belhotel Tarakan. Warm regards, Management
Nikho K
Majoittunut 9. 2024
Liikematkustajat
10.0/10
Ylivertainen
Lähetetty 7.10.2024
Thank you very much for Pak Mulyono and all related staff that helping and accommodate my needs and requirements according to my work environment. 3 weeks flies like a blink. Another special thumbs up for the laundry team in the hotel. Keep it up ladies and gents! Happy birthday for Swiss-bel Hotel Tarakan, thank you for everything - Room 411
Käännä
Majoituspaikan vastaus: Dear Bapak Nikhok Salam hangat dari Swiss-Belhotel Tarakan..! Terima kasih karena sudah memilih pelayanan Swiss-Belhotel Tarakan dan karena sudah meluangkan waktu untuk memberikan rating kepada kami. Dari rating dan komentar Anda, kami menyimpulkan bahwa pelayanan kami telah memenuhi ekspektasi Anda. Ini memotivasi kami untuk terus meningkatkan pelayanan kami demi kenyamanan tamu yang menginap di Swiss-Belhotel Tarakan. Terima kasih dan kami nantikan kunjungan Bapak berikutnya di Swiss-Belhotel Tarakan. Salam hangat, Manajemen
Vieraskäyttäjä
Majoittunut 4. 2023
Liikematkustajat
10.0/10
Ylivertainen
Lähetetty 30.4.2023
Stayed here with a group of 24 for four nights. Great staff. Excellent breakfast. Best of all, very comfortable beds!! Well located. Ordered a boxed breakfast went leaving early by ferry which was very well done indeed. Very happy to recommend.
Käännä
Majoituspaikan vastaus: Dear Ms Lindsay, Warmest greeting from Swiss-belhotel Tarakan! I greatly appreciated toward your valued comment and really appreciate for your feedback on the services. I have passed this toward our staff for the appreciation and they thank you for those input and reward feedback toward hospitality, breakfast and housekeeping services we provided. We are hoping your next visit to Tarakan will be a valuable one and we are keen to provide best service upon your coming visit toward Swiss-belhotel Tarakan in the future. Thank you and kind regards, Ulatun Nyunda General Manager
Vieraskäyttäjä
Majoittunut 10. 2022
Perhe
10.0/10
Ylivertainen
Lähetetty 23.11.2022
The best hotel in Tarakan, when me visit my Family here,we're always stay at Swissbel Tarakan. The staf every humble, the room is clean, the point plus is only this hotel having a pool. So do i and my Family love to stay here, our children so happy.