Monarch Skyline Hotel arvostelua

可以不錯的

設施偏老舊，服務人員態度還不錯，綜合體驗很一般

The service of this hotel is really terrible. We arrived at the hotel around 3 p.m. to check in. The receptionist promised to arrange a room on a high floor for us. However, after waiting for almost half an hour, we were told that the room hadn't been cleaned yet and we had to wait a little longer. After a while, we were informed that the room on the high floor had been arranged for us. But soon after, the after-sales staff told us that there was a malfunction in the room, and they could only arrange a room on a lower floor. I personally prefer rooms on high floors, and the room they arranged this time was seven floors lower than the high-floor room which was initially promised. I expressed that I still wanted a room on a high floor. The staff said they would rearrange it and asked us to go out and take a stroll for a while, saying that they could arrange it for us at around 4 o'clock. So we went out. We came back to the hotel at around 4:30 p.m., but the hotel actually said that the room still hadn't been arranged. The receptionist originally said that they would call to find out the situation for us. After all, they had promised that they could arrange the room for us at 4 o'clock. We had been out for an hour and it still hadn't been sorted out, so they definitely had to arrange it quickly. But when the receptionist saw foreign guests, they left us aside and served the foreign guests first instead of following up on our situation. I noticed that when foreign guests came to check in before, they could be quickly arranged with a room, while we were constantly being shuffled around and delayed. This hotel gave us the feeling that they clearly treated us differently and showed a sense of being overly deferential to foreigners, which is really infuriating.

鄰近大商埸，購物和食飯方便。

市區地理位置佳 對面就有便利商店 房間寬敞，加上早餐多元豐富 離交流道也很近！ 很適合要搭飛機的旅客與家庭出遊

非常不錯的一個酒店，地理位置十分便利，隔壁就是台購百貨商場，早餐的品種很多，水果非常好吃，而且酒店前台的服務態度也非常好。

房間乾淨。位置交通方便。安靜

酒店超級好，環境很乾淨，也很安靜，沒有吸煙的味道。工作人員也非常熱心會幫忙。如果下次再來台灣，一定會再次訂這間酒店。

很乾淨，床也很舒服！

A really lovely stay, just a bit far from the train but got a mall next to the hotel, need to take the Uber to get there. Everything else was perfect!

They had good customer service. The place was clean and near the airport. Overall I had a good experience.

早餐很棒、空間舒適

飯店交通位置優，下樓就有機場巴士到達桃園機場，旁邊台茂商場，好逛好吃，已經第二次入住了

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