Hotel Villa Carlotta

工作人員超級Nice

When you come to a new place without much research done in advance, you need someone to give you practical and useful information. This is the hotel where staff are so friendly and professional. They gave you the best and most practical advice to visit some of the tourist attractions and restaurants. Appreciate their excellent recommendations. Hotel itself is good with great attention in small details. Free minibar, small snacks, fine quality of toilet amenities. It isn’t a big name but a big surprise to us. Love their staff. All make you feel very welcoming and homey. Stunning sea view and very convenient location. I simply park the car outside the hotel and use their valet parking service at 25 Euro a day. What else can I ask for? Would recommend it to anyone who would like to spend a relaxing holiday in Taormina.

This is a charming hotel in a great location, 10 min walk from the main shopping and restaurant area of Taormina. Our room was large and comfortable. The staff were lovely. The restaurant was excellent for both the included breakfast, and dinner.

Beautiful property, great location (away from the hordes in town), spectacular views. Loved the character of the place - the decor is imaginative and warm.Our room was spacious and well-appointed. Service was welcoming and helpful. Best breakfast buffet in Sicily.

We recently returned to one of our most favourite hotels, Villa Carlotta in Taormina and their sister hotel Q92 in Noto and could not be happier with our experience. The weather was sublime, the welcome as warm and attentive as we remembered, the environment and experience more luxurious than ever. 15 years on from our first visit to Sicily and the Hotel Villa Ducale it's fair to say that this glorious part of Italy has cemented itself as our absolute happy place.

We had such an amazing stay at this property. It’s a little pricey, but 100% worth it. The staff were so incredibly kind and helpful, and the housekeeping and turn down service was great. The room was a good size and I absolutely loved the bathroom and all the attention to detail. We also loved the pool, we truly didn’t want to leave this hotel. The breakfast was one of the best I have ever seen, the options were endless and everything was so fresh and nicely presented. It’s about a good 10 minute walk into the main part of town, but we didn’t mind it at all. I wouldn’t hesitate to stay here again!

The staff was wonderful! Everyone was so helpful and welcoming from the front desk to the fabulous restaurant! The hotel is super clean and in a great location. Relaxing and beautiful! We would definitely come back to the Villa Carlotta! Highly recommend staying here

We were in Taormina and wanted a restaurant close to our Hotel Bel Soggiorno. The Villa Carlotta was the perfect location. The hotel interior is very charming and tastefully decorated. We went to the rooftop restaurant. We were greeted by Luigi and given a wonderful table with a view of the Ionic and the full moon. We chose the fish croquettes as our appetizer. They were outstanding, and so delicious. I had the baby lamb chops as my entree, delicious. Our friend chose the pasta with Lamb Ragu which was outstanding. We then chose the desserts, all works of art and so delicious. The wait staff could not be accommodating, my wife wanted a French 75 which they made for her. I am recommending this as a must go restaurant in Taormina.

Hotel is nicely located, but rooms are in serious need of a refresh, especially since they are charging top-tier luxury hotel rates, even for Taormina. The staff was attentive and friendly, but they could not resolve issues we experienced with the bathroom plumbing which made loud squeaking noises every 10 minutes or so. They couldn't identify the problem so we had to deal with it for 3 nights. They comp'd us the 30 euro valet parking fee as compensation, but this is a serious issue that needs to be addressed in a hotel of this level. One staffer acted a bit as though she thought we were imagining the noises ... we were definitely not, and it was not an acceptable issue. Overall, the room was a bit worn and a number of things didn't function properly any more ... clothes cabinets in the room that are supposed to light when you open them, but then don't properly shut off when the doors are closed, leaving a light coming into the sleeping room all night. TV system was essentially non functional. Insufficient light by the bedside does not accommodate reading and overall lighting in room inadequate. Peeling paint and worn surfaces across room, especially in bathroom. Before arriving here, we stayed for 4 nights at their sister hotel Q92 in Noto which is newer, and it was fantastic ... no issues or complaints whatsoever. Breakfast here was very nice, and the location was perfect for enjoying Taormina. I think the owners should take a good look at this property and make the necessary investments to update the property to the type of hotel they claim to be, and that they clearly know how to run at their other properties.