Hotel Baia Delle Sirene

Dangerous location to walk to town area. Have to walk along road with no shoulder and lots of traffic. Poor insulation could hear people in room next door all night. Floor was dirty and room very small

Terrible Customer Service, Avoid! The service at this hotel was frankly awful. I contacted them prior to my stay to enquire about parking at the property, to which they replied that there was no parking, and we would need to park at one of the 2 car parks in town. Both car parks were a 45 minute walk away, down 300 steps. Once we arrived at the hotel, there was a car park outside. They had the audacity to ask if we would like to park there for €15. We were absolutely furious. Really poor service. They also neglected to inform us the cable car was out of action, so walking was our only option. The hotel was reasonably clean I guess, but very dated, and the air con doesn't work.

Best stay on our Italy trip Our stay here was amazing! I wish we could give it 10 out of 5 stars. We landed in Palermo and did not like the hotel we originally booked. We were able to book at hotel baia delle sirene last minute. From the very beginning the front desk, Giusy, was very helpful! We were scheduled to arrive at 2am but the front desk closed around 10pm. Giusy assured us that it wouldn’t be an issue and after making the very long trip we arrived and the room was ready for us! Spacious shower and bathroom and comfy beds! In the morning we proceeded to “check in” and Giusy helped us once again. She mentioned several nice places and beaches to visit which we did and had a great time. After staying two nights we were on the move again and headed to a beach not far from the hotel before checking into our next one. They called us shortly after checking out to notify us that we left a necklace behind and offered to ship it to us. Since we were in the area we decided to go back for it immediately since it was a special personal item and fairly expensive. We are extremely satisfied with our experience and would definitely recommend staying here. If we ever decide to visit Sicily in the future we know where to stay for a fun and relaxing, safe experience. Thanks again Giusy!!!