Avani Sepang Goldcoast Resort arvostelua

Majoituspaikan vastaus: Dear Mrs Sivalingam,Thank you for taking the time to share your recent experience at Avani Sepang Goldcoast Resort.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager

Majoituspaikan vastaus: Dear Cronous,Thank you for choosing Avani Sepang Goldcoast Resort for your family vacation! We’re delighted to hear that you and your loved ones had a memorable and enjoyable stay with us. It’s wonderful to know that you appreciated the luxury chalet experience and had a great time together.We understand your feedback regarding the food pricing, and we truly appreciate your input. We continuously review our offerings to enhance the value and variety of dining experiences for our guests.We look forward to welcoming you back for another relaxing getaway in the future!Best regards,Bazmeer NazarGuest Services Manager

Majoituspaikan vastaus: Dear Jingjing79,Thank you for taking the time to share your recent experience at Avani Sepang Goldcoast Resort.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager

Majoituspaikan vastaus: Dear value guest,Thank you for taking the time to share your recent experience at Avani Sepang Goldcoast Resort.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager

Majoituspaikan vastaus: Dear Value Guest,Thank you for taking the time to share your recent experience at Avani Sepang Goldcoast Resort.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager

Majoituspaikan vastaus: Dear Value guest,Thank you for taking the time to share your recent experience at Avani Sepang Goldcoast Resort.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager

Majoituspaikan vastaus: Dear Hana,Thank you for taking the time to share your recent experience at Avani Sepang Goldcoast Resort.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager

Majoituspaikan vastaus: Dear Jackie,Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Bazmeer NazarGuest Services Manager

Majoituspaikan vastaus: Dear Saran Kumaar,Thank you for taking the time to share your recent experience at Avani Sepang Goldcoast Resort.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager

Majoituspaikan vastaus: Dear value guest,Thank you for taking the time to share your recent experience at Avani Sepang Goldcoast Resort.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager

Majoituspaikan vastaus: Dear Ting Fei,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We sincerely apologize for the multiple inconveniences you experienced, which fell short of the high standards we strive to maintain.1. Unprofessional Front Desk ServiceWe are deeply concerned about the issues you faced during check-in. Our front desk team is trained to handle all guest interactions with professionalism and accuracy. It's clear we did not meet these expectations during your visit. We are conducting a thorough review of our check-in procedures and will provide additional training to our staff to prevent such occurrences in the future.2. Buffet Canceled Without NoticeWe understand the frustration caused by the unexpected cancellation of the buffet without prior notification. Effective communication is essential, and we regret that we failed in this instance. Moving forward, we will implement more robust communication strategies to ensure guests are informed promptly about any changes to our services.3. Poor Soundproofing in RoomsWe apologize for the disturbances you encountered due to inadequate soundproofing. A restful environment is crucial for our guests, and we are currently assessing our facilities to identify and address any structural issues. In the meantime, we will ensure that room assignments consider potential noise disruptions to enhance guest comfort.Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with a stay that reflects our true standards.Best regards,Bazmeer NazarGuest Services Manager

Majoituspaikan vastaus: Dear Valued GuestThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Syabil AzfarDuty Manager

Majoituspaikan vastaus: Dear Value guest ,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Bazmeer NazarGuest Services Manager