Avani Sepang Goldcoast Resort – valokuvat

Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our hotel and services. We look forward to welcoming you back for another wonderful stay soon!Warm regards,Winda Supail SodomonFront Office Manager

Majoituspaikan vastaus: Dear Jose,We’re so glad the weather was on your side and that you enjoyed your time with us! It’s great to know our team, especially Jeff and Zubir, helped make your travels smooth and enjoyable. Thank you for your kind words about Sepoy Sepoy and your helpful feedback about breakfast and the Chinese restaurant’s closure — we’re already reviewing how we can improve guest experience in these areas. We appreciate your recommendation and look forward to welcoming you again for another peaceful getaway!Warm regards,Winda Supail SodomonFront Office Manager

Majoituspaikan vastaus: Dear Valued Guest,It’s wonderful to hear you’ll be coming back with your family! We’re thrilled you had such a positive experience and can’t wait to host you all again. See you soon!Best regards,Winda Supail SodomonFront Office Manager

Majoituspaikan vastaus: Dear Tommy,We're delighted to hear you found the setting beautiful and the sea house atmosphere enjoyable. It means a lot to us! We look forward to creating even more wonderful memories with you on your next visit.Best regards,Winda Supail SodomonFront Office Manager

Majoituspaikan vastaus: Dear Arzlx,Thank you for your honest feedback. We are sincerely sorry to hear about the issues you encountered during your stay, particularly the cleanliness concerns, plumbing problems, and the disorganized buggy service. These experiences are clearly not up to the standards we strive to uphold. Please be assured that we are urgently reviewing these matters with our housekeeping and facilities teams. We greatly appreciate your comparison, as it provides us with valuable perspective, and we are committed to making the necessary improvements.Warm regards,Winda Supail SodomonFront Office Manager

Majoituspaikan vastaus: Dear Yan0716,Thank you for your kind words! We're thrilled to hear that you enjoyed our clean environment and especially loved the balcony in your room — it's one of our favorite features too. We're also happy to know the hotel was a great spot for spending time with friends. Your feedback about food variety is appreciated and will be shared with our culinary team as we continue to enhance our offerings. We hope to welcome you back soon!

Majoituspaikan vastaus: Dear Jai Yin,Warm greetings from AVANI Sepang Goldcoast Resort.Thank you sincerely for your recent stay with us and for sharing your feedback. We’re delighted to hear that you enjoyed the spacious comfort of your room and that the evening fire show added a special highlight to your stay.Please accept our apologies for the inconvenience you experienced regarding balcony cleanliness and the presence of flies during breakfast. Cleanliness and hygiene are of utmost importance to us, and I have personally shared your feedback with our housekeeping and culinary teams for immediate attention and improvement.Your comments are incredibly valuable to us as we continuously strive to elevate our guest experience. We hope to welcome you back again soon and provide you with an even more enjoyable and seamless stay.Warm regards,Bazmeer NazarGuest Services ManagerAVANI Sepang Goldcoast Resort

Majoituspaikan vastaus: Dear VicTan414,Warm greetings from AVANI Sepang Goldcoast Resort!Thank you for your continued loyalty and for choosing to stay with us once again. We’re truly delighted to hear that our resort continues to offer you the relaxing and comfortable experience you seek.Your kind words mean a great deal to us — creating a calm and laid-back atmosphere for our guests is exactly what we aim for, and it's rewarding to know that this has resonated with you over multiple visits.We look forward to welcoming you back for many more restful stays, and please don’t hesitate to let us know if there is anything we can do to make your next visit even more enjoyable.Warm regards,Bazmeer NazarGuest Services ManagerAVANI Sepang Goldcoast Resort

Majoituspaikan vastaus: Dear Valued Guest,Warm greetings from Avani Sepang Goldcoast Resort.Thank you for taking the time to share your feedback. While I’m pleased to know you found the room to your satisfaction, I sincerely regret that the rest of your experience did not meet your expectations.Please accept our apologies for the shortcomings you encountered regarding the pool, breakfast, and overall cleanliness. This is certainly not the standard we aim to uphold. I have shared your comments with our respective teams, and we will take immediate steps to ensure improvements in these areas.Your feedback is extremely valuable to us as we strive to provide an enhanced experience for all our guests. We hope to have the opportunity to welcome you again and offer a much better stay in the future.Warm regards,Bazmeer NazarGuest Services ManagerAvani Sepang Goldcoast Resort