Holiday Inn Express & Suites Amite

Very nicely surprised by this hotel. Service was great and the cleanliness was above and beyond. Will definitely stay here again and recommend to family and friends.

we were treated well

Staff were friendly and helpful. Good breakfast. Room was clean and comfortable.

One of the main reasons for staying at this hotel was the indoor swimming pool. Guess what was closed? The room is small. And for some odd reason we was put on the 4th floor and the parking lot was empty. The breakfast was very good. The tv to start with didn’t work . But they fixed it. We had to leave a day early due to the massive storms coming through when we asked for a refund for the one night , that was out of the question.. so if you are to ask me was it worth the 600 dollar stay? No! Absolutely not. The staff was friendly. But I was expecting much for the price we paid .

Pleasant stay in an out of the way spot. The property is clean, well-maintained. The staff is all very nice and the breakfast was terrific. I would like to have had access to the pool, but have no other complaints.

When I arrived to check in, I was told that the elevator was down indefinitely. I should've been informed well before I arrived since my money had already been taken, but I wasn't. The desk clerk even checked some handwritten list that she had and she told me my name wasn't on it and apologized. Then I asked to be on the first floor and I was told no and sent to the 3rd floor. After check-in, I walk 3 flights of stairs with my luggage to get to my room for the key card to not work, either of them. SO I drag my stuff back downstairs for another key card. After Im in my room next door there is a child with a constant ear-piercing scream. Leaving for work on Monday I saw a roach crawling on the wall outside my room. Which in turn made me not eat any food there for my entire stay. During my stay I had to have my room key recoded 8 times because it kept demagnetizing. There was never anyone to bring me towels during the entire 6 night stay, I had to go get them myself. This was the single worst experience I've had at any hotel ever. I chatted with an ******* rep who said he would issue me a one key cash compensation for the total taxes on the trip and I still haven't received those. It feels like I should've never booked through you guys. And after the way this has been handled I don't think i will nor will I refer anyone to you all. All I want is half my stay back and the onekey cas I was promised by the chat rep.