Hong
17. toukokuuta 2022
In 14 May 22 , i go to check in counter collect key and car park . The services desk want collect the deposit to me and cleaning fee . i was say before i booking in the website all is fully paid. how come need to pay deposit & cleaning fee? services desk say system show not pay. you must pay , if not can't enter to apartment and cancel booking. I try to call trip.com services desk , call viki say all is pay. When pass the phone to the argent there , them talk talk until line cut off , than ask me call again , another services desk take call say me anything also no pay. So what is the kind of services? No choice i have to pay to enter in apartment . When enter in the apartment. many equment can't use no wifi , no fan , no hot water.... and toilet not clean .. Shower point also spoil .
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