West Wing Boutique Hotel

The customer service sucks around here we asked for heat customer service lady said if we did not like it we could leave unfortunately my friend is a snowbird and right now this is the only thing available no one will come check the shower want to run very slow I wouldn't recommend this place

A shadow that it once was, this hotel provides an affordable stay, but not without its risks. The hotel is portrayed as a Choice Hotels property, though it is no longer the case, yet hotel sites have yet to update its current condition. Around August of 2020 the hotel was purchased by Hillsborough county and converted Into COVID-19 Care site. Around December 2021, it was purchased by an investment group and is currently independently operated as an extended stay hotel. The staffing and maintenance have been reduced considerably and current staff does its best with the resources provided. Rooms are serviced only upon departure, regardless of the length of your stay. It no longer has a restaurant, which is usually a requirement for a three star rating. The advertised breakfast in not available and the gym only has the treadmill and isometric, but none of the barbells or other items shown in the promotional pictures. Though the hotel rules indicate a smoke free environment, you regularly encounter the smell of ********, in the halls and the parking lot. Conversations with staff indicate that the majority of guests use this facility as transitional housing in todays difficult market. The second largest category are out of town workers who are in the area for hard to staff projects. Finally, it is least used by overnight or short stay guests. Do not expect the amenities or service you get a a traditional hotel.