Hyatt Place Tampa Airport

Overall that was a very decent stay at hyatt. And the service is acceptable.

at least they were under construction, which was a hassle, but the last time I stayed there it was awful and I accidentally booked it again. Glad our room was mostly new.

With the exception that a portion of the hotel was under construction, the newly renovated rooms felt modern and accommodating. The staff were nothing but exceptional and extended the type of customer service that every guest should receive. Definitely would stay here again, felt it was centered in an area that was accessible to stores, food, etc.

We stayed here during our move from Pennsylvania to Florida, and it was by far the most traumatizing hotel experience of our lives. From the start, the hotel felt unsafe — under renovation, main entrance closed, creepy unfinished elevators, and even our toilet didn’t flush. But what happened at 12:30 a.m. turned into a nightmare. While my daughters were sleeping on the sofa bed, the sprinkler above them suddenly exploded with tremendous force. Filthy water poured directly onto them while the fire alarms blared. We panicked, thinking it could be gas or chemicals, and ran out drenched, terrified, and disoriented. My daughters were crying in fear, the entire room flooded in minutes, and I even felt an electric shock while trying to rescue important documents from the water. This flood almost ruined our passports, birth certificates, college and vehicle titles, electronics, and our clothes. The worst part? No hotel staff showed up for 30–40 minutes. We were left alone, in shock, surrounded other guests who had evacuated their rooms. I was so desperate that I had to call 911. When firefighters arrived, they confirmed this was an incidental event, meaning no one in our room was at fault. And yet, when a hotel staff member finally appeared, instead of helping, he tried to suggest we had “provoked” the sprinkler — an outrageous lie, as my daughters were asleep when it happened. Later, the hotel’s insurance dismissed our case, mocked my concerns about my daughter’s ongoing nighttime anxiety, and never followed up. The only “compensation” we received was a refund for that one night. This was not just inconvenient — it was unsafe, traumatic, and handled with shocking negligence. No family should ever have to go through what we did. I am sharing this so that others are warned: for your safety, do not stay at this hotel.

El hotel estaba en remodelacion pero aún así el servicio y atención siempre excelente. Caminamos desde el aeropuerto, muy cerca. Habitación muy limpia, camas super cómodas y desayunos muy ricos

Hotel is under renovation and it showed. The water wouldn't go down in the bath tub, elevator was super hot, and breakfast went to fast