Holiday Inn TAMPA WESTSHORE - AIRPORT AREA by IHG

Check-in was easy, clean hotel, comfortable beds, and great stay.

I am so happy for the staff named YUNI, she made my stay more memorable, i cant express how she helped me a lot!.. as a seafarer who paid all the expenses from work-break, its hard! But, she give the most discount she could to minimize the expenses, she even bring me to eat breakfast before i join the ship.. thumbs up to you! Keep up the excellent job!!! And, thank you very much!!!!

good location, close to airport and in an area with restaurants, nice swimmig pool

因為飛機延誤，我們晚上十點以後到的機場，打電話給酒店，酒店回覆，接機服務到晚上十點，以後時間到酒店衹能自己解決了，這樣就多花十七美元

位置佳，離機場近，免費接送機，有户外免費泳池。房間寬敞明亮，設施齊全，早餐西式簡單，周邊餐廳多，就餐便利。

このホテルのサービスはまあまあです

整體還不錯

We have stayed here many times, and I've written many reviews so I will focus on the changes and issues specifically from this visit. My last review was mostly about the hotel's breakfast so I will start there. Since our stay last fall, they have changed from a select menu of 3 or 4 options to a buffet style breakfast. As IHG Diamond, I receive complimentary breakfast as one of my welcome amenity options although they did also give me welcome points? Some IHG locations read the Diamond amenity choice as points plus either drinks or breakfast where as some only give 1 of the 3??? My reading of the breakfast choice is totally free, including any added gratuity or service fee. This is what I've experienced at other locations in the US; some (Intercontinentals in Boston and Miami) that add 18% tip and then write off all charges for IHG Diamonds. For those without status who add breakfast as reduced price in their IHG app reservation, they are still responsible for any charges above and beyond just the breakfast portion! The new buffet option was basically similar to a "good" Holiday Inn Express breakfast. Differences: 1) No pancake machine as at HIE, 2) a very healthy wheat wrap option at this HI, 3) HIE has sugar-free jelly and syrup usually (more on that later), 4) more juice options at HIE but from machine-orange juice only here but looked more authentic, and 5) the biggest difference-free at HIE but $17.95 plus taxes and $3 per person charge here! When we arrived for breakfast, which starts at 6:30, despite 7 as we were told at check-in (again more on that later), we were greeted by 2 individuals: one male, one female. They said we needed 2 vouchers (1 per person); however, at all other IHG locations that have paid breakfast, I have only needed 1 voucher, good for 2 adults? This meant I had to walk across the lobby to get 2nd voucher. The overnight crew was still at the desk and seemed to know that 2 vouchers were needed? I returned to restaurant where we were pointed to buffet and said to choose our table; everything, including beverages, is self-serve, again HIE style. Hot items included scrambled eggs, bacon, turkey sausage, potatoes, French toast, and some very tasty (and healthy) egg white wheat wraps Even though we were 1st to arrive, most food and black coffee were just lukewarm. They also had orange juice, some cut up and whole fruits, other pastries, cereals, etc. I thought it was better than the limited menu offering before given that one had some more choices, but not eggs made to order, unfortunately! I drink lots of water and went to bar area to ask for a large glass so I didn't have to refill 10 times instead of just a few and was greeted by a 3rd person, Katerina, a very helpful, friendly lady originally from Greece. She seemed to be doing all the work except greeting at the check-in stand. The other 2 spent much of their time together, doing nothing except talking to each other. I guess they had to catch u

I did another review earlier today, but it doesn't appear. It went through so I'll try it again. My Patriot Service Dog Freedom and I stayed at that hotel last year for the same spartan Tampa Stadium event. We ran with our team Dealers of Hope. I called in advance to discuss the best options for our stay Victor Cruz. The general manager took time out of his very busy schedule to all my questions.. The fiberoptic people broke the waterline under my driveway, which caved in right before I was to leave for my trip. I wasn't sure I'd be able to attend the race.Kayli Gordon Address my concerns worked with me in case I couldn't attend and went above and beyond to assist me with all my needs. Upon arriving at the hotel, Victor and Kayli personally met me. Victor remembered me from a year ago. I'm 100% disabled veteran and a first responder. I have a hearing loss and directionally challenge due to a learning disability..My team picked me up for the race. It was an awesome event as soon as we finished the weather took a turn for the worst with tornado warnings. I am not good directions and was in a very bad auto accident three years ago, returning from a different race and decided it was not the best option todrive home due to the safety of my service Dog and myself once again the hotel stepped in to make sure my needs were met . Sunny, Jose, Ivette make sure I understood the directions to go home, that I knew the best places to eat, that all our needs were addressed. I had not slept that night prior due to the damages at my home etc.The hotel was very clean. The breakfast was outstanding with lots of options. The staff truly cares about all of the customers and although they were busy, they took time to address any questions. I will be back to the hotel again next year to do the race again God willing.. My service dog Freedom and I highly recommend this hotel. It's located next to restaurants so you can park your vehicle and just walk everywhere. The location is perfect. And today's world where people don't know who you are and are beyond busy. It was refreshing to find a hotel in Personnel that truly careit made all the difference to Freedom and I I truly thank them from the bottom of my heart, I don't get to travel very often. busy working as a first responder. Thank you.