Chase Suite Hotel Rocky Point Tampa

房間還挺大的，服務態度也很好

房間還比較大，裏面可以簡單烹飪，設施比較老，沙發上居然還有個洞，應該算旅遊度假住的酒店，上下兩層沒有電梯，對行李多且重的人不是很友好。酒店的早餐很一般，前台也不熱情

前台熱情，床還算舒服。但設備老了，不提供免費礦泉水，也不每天打掃衞生，有小膩蟲

From check in to daily breakfast and friendly and accommodating staff, we really enjoyed our stay. The only issue was the pool wasn’t very big and needed cleaning (water wasn’t clear) but the rest of the property was beautiful.

Overall experience was wonderful. Staff members were professional, supportive and very attentive to my needs and requests. Atmosphere around the property was very peaceful and safe. Rooms were well appointed. I particularly liked the fire place in some of the rooms, the view, being close to the bay,.

I have checked in to the hotel and I am extremely disappointed with our stay thus far. To start I paid for a room that slept 6 two king beds and a pull out couch. We were placed in a room with only two king beds. This room was indeed subpar. The AC vent leaked on the floor in the bathroom. Maintenance came and said “oh it’s not a problem it’s just condensation from the room temperature “. WHAT??? Then the televisions came in and went off just as fast and had to be replaced. As if all of this wasn’t bad enough, we went to take baths only to find bugs in the towels and the water would not drain out the tub. We requested to be relocated. This resulted in us having to wait almost five hours to be relocated. ABSOLUTELY DISAPPOINTED. Finally after 4 on the second day we were checked into another room. Stayed in the room for 3 hours in the heat. The darn AC doesn’t work in this room. Called front desk maintenance again came and claimed it was working. Needless to say my family and I have spent the night suffering in the heat. This is the worst experience I have ever experienced in all my years traveling. The musty sent in the room has all of us sneezing with nose runs. No manager in duty. Sent desk staff have no power to bring resolve. I would like a refund ASAP!!! This is HORRID.

Check in was quick and simple. I loved how our room was right off the water. Unfortunately my room shower on the 1st floor was broken, I couldn’t turn the dial to all the way hot because it just kept turning. Also when it rained really hard, rain came in through both room windows making the floors soaked. I had to lay towels under the window to keep the water from going all over my room. I had to learn the hard way about the windows. The tub floor was also, I’m assuming, cracked but they covered it with a tub pad. But I was able to feel the cracks through the pad. Breakfast was cancelled because of the storm so that was a bummer because we paid extra for breakfast. I would maybe reconsider staying here just because of the 2 room suite we got, couldn’t really find anything else like it within a decent price range.

We had two rooms. Room 1 had bugs and the floor felt and visually obvious it did not get swept at all. We were able to switch rooms. Room 2 had a leaking sink which we were able to switch rooms. However with this new room, there were roaches.

Ben and Breana was both very helpful and pleasant during our stay and we would like to thank them both for aiding us thru our stay. Thank u and see u soon again. Pool was lovely and house keepers was very nice and morning breakfast was delicious