Merchants House Hotel

Perfecte locatie midden in het centrum, net hotel, en zeer vriendelijke en behulpzame medewerkers. Het ontbijt buffet is zeer uitgebreid en je englisch breakfast, wordt vers voor je klaar gemaakt.

Fabulous place just around the corner the main historic square and pharmacy museum. Terrific breakfast!

Meget sentral beliggenhet i gamlebyen. Spesielt hotell i en eldre bygård. Personalet vennlig. Grei frokost med varmrett på forespørsel.

Nice hotel in city center. Did not like that there was no one from reception at check out at 6 am. Even tried to call the door button from outside the hotel. Waited for 15 minutes no one came

Lovely room with a modern bathroom. Bed was a little too hard but that is personal preference. Breakfast was nice. Cozy hotel overall. Service was great! Location was perfect.

In amongst it but quiet. Really welcoming. Recommended.

A good location in the old town. However ... The hotel's website states: 'A more frequent cleaning and sanitizing regime for high touch surfaces in guest rooms' and Staff Training on Hygienic and Cleaning Processes' but our room wasn't cleaned for 2 days! We mentioned it to reception, but all they told us was that Housekeeping had gone home. Take note that some rooms supposedly have air-conditioning. Ours had an air-con unit, but it didn't work. We mentioned it to reception, and they said that it wasn’t guaranteed. So if any listing mentions that a room has air-con, beware! Especially in the summer months when the city can get hot. Our double room was very basic, and nothing like the pictures of a double room on the hotel's website. The website states that 'All of the guest rooms and suites are newly renovated' - this is clearly not the case. Again, beware. There was no bottled water in the rooms; water was available from reception at €5/litre - that is more than what airports charge! We had to wait ages to check in as there was only one receptionist; although she was helpful, she was clearly overworked. In general, though, other than when we checked in, the reception staff were not helpful or very interested. We didn't have breakfast as we were put off by the lack of friendliness of the staff. There are plenty of places close by for breakfast, and with a friendly welcome.

This centrally located hotel was quite quirky with a lot of character. Staff were friendly and keen to help but occasionally had to be prompted. Breakfast was served in a basement area and there was a good choice of food and drinks. I would definitely recommend.